Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Marcus Acquires Fintech Firms to Become Dominant Banking Power
Goldman Sach's Marcus is becoming a banking powerhouse, with a digital platform that serves up consumer loans, credit cards, high-yield savings, automated investing, and more. This is how Marcus intends to become a dominant force in retail banking, says its head of direct-to-consumer business Swati Bhatia.
7 Steps to Building a Winning Content Marketing Strategy in Banking
Strong content marketing can either make or break a financial institution and its brand, says Joe Pulizzi, founder of The Tilt.
Low-Code/No-Code Fuels Agile Digital Banking Transformation
Low-code/no-code development is revolutionizing the way that banks build out their software products. It solves the dilemma of getting digital banking transformation initiatives through the banking IT department, says Microsoft's corporate vice president Charles Lamanna.
Should Bankers Fear Apple’s Future Growth Strategy?
Apple is on its way to becoming the one-size-fits-all banking provider, as it expands past just payments products, says global fintech advisor Efi Pylarinou.
Using Data to Acquire, Engage and Retain Banking Customers
Consumers want personalized, tailored products that work for them and provide them with the insights they need to succeed. Joe Welu, founder and CEO of Total Expert walks banks through how to offer customer what they want.
Reimagining The Future of Digital Delivery at Capital One
Capital One is keeping customers pretty happy, from its award-winning mobile app to the infamous Capital One Cafes. Here's how the bank is always working how to reinvent itself, says its head of retail bank channels and operations Jennifer Windbeck.
Simplifying Bank Marketing in the Age of Complexity
"Choice proliferation and the exponential pace of change creates a combustible combination of complexity," says the Digital Growth Institute's CEO James Robert Lay.
How Sofi Intends to Become the Center of the Financial Universe
Sofi has become the ultimate competitor for legacy financial institutions. It's on a mission to become more than just a direct-to-consumer fintech, says Galileo Financial Technologies' CEO Derek White.
Customer Identity: Balancing Security and Seamless Banking Experiences
As tech investments ramp up, so does the need for advanced security measures to protect both consumer and financial institution data. It's hard, but you can balance the two says IDology's Heidi Hunter.
Can Traditional Banks Keep Up With Payments Transformation?
The payments landscape is changing, driven primarily by changing consumer expectations and the rise of new technologies, says Fiserv's president of digital payments and data aggregation Matthew Wilcox.
How Bank of America Personalizes Financial Wellness for 67 Million Customers
Bank of America was the first financial institution to be certified by JD Power for financial health support, says president of retail banking Holly O'Neill. How'd the bank do it?
Financial Institutions Can No Longer Ignore Cryptocurrencies
Cryptocurrencies are an ever-changing field, which looks risky to legacy financial institutions who are terrified of losing the security of a consumer wallet. But, cryptocurrency is an offering no financial institution can ignore, says Alkami's Stephen Bohanon and NYDIG's Patrick Sells.
Reimagining Money Experiences in Banking
Great customer experiences aren't enough anymore to keep consumers happy and loyal with your financial institution. People need more financial insights, says Jane Barratt from MX
How to Make Banking Better in 2022
Disruption in banking, disruption in banking: you'll hear those words over and over again in the 21st century. But, what actually goes into digital transformation in banking? 10x Banking's chief client officer Leda Glyptis PhD has the insights you need.
KeyBank: Leveraging Targeted Scale for Differentiation and Growth
KeyBank has a special foothold in the banking industry: too big to be a community bank, but far too small to be considered a megabank. Interestingly enough, it's a sweet spot. Hear from the bank's chairman and CEO Chris Gorman just how.
The Future of Commerce Includes Digital Currency
Consumers want the ability to embed their digital currency trading into their banking apps. The technology necessary for that is at the fingertips of banks, says NCR's chief technology officer Tim Vanderham.
Blockchain, NFTs, Web 3.0 and Technologies Enabling the Metaverse
NFTs, blockchain, cryptocurrency, AI: these are the technologies disrupting the banking industry, says Simon Taylor, co-founder and chief product officer at 11:FS. How can banks and credit unions embed them into their digital strategy?
Why AI and Machine Learning is The Future of Bank Differentiation
The future of the banking industry relies on advanced data analytics, says Segmint's Nate Shahan, but few banks are applying it correctly.
OakNorth: A Blueprint for Future Bank Success
Businesses are big business in banking. Unfortunately, most small businesses are struggling to get fast and flexible financing, says OakNorth Bank's chief operating officer Jackson Hull.
Retail Banking Trends to Watch in 2022
Banks and credit unions must stay on top of the retail banking trends coming on the horizon if they wish to keep up with the competition. Here are the trends to keep an eye on in 2022, says Accenture's global banking lead Michael Abbott.
How Banks Can Create a White Label Response to BNPL Threats
Legacy financial institutions may be hesitant to recruit third party fintechs to build out their products, and improve the development process, but it's essential in order to outperform the competition, says Skeps CEO Tushar Srivastava.
Improving Financial Health for All Requires Unprecedented Action
Financial health and wellbeing is a hot topic in the banking world, particularly following the Covid pandemic. But, it's not being addressed yet, says Jennifer Tescher, CEO of the Financial Health Network.
In-House Incubator Creates Innovation Within Legacy Provider
Digital payment adoption is surging, but most banks and credit unions have innovated enough to keep up. That's where FIS comes in, says GoCart's co-founder Ashleigh DePopas.
Nova Credit: Helping Immigrants Realize the American Dream
If there's a population in the underbanked sector in desperate need of banking services, it's immigrants, says co-founder and CEO of Nova Credit Misha Esipov.
Payments Innovation Drives Growth at American Express
The payments market was disrupted by the Covid pandemic in some major ways from AI to blockchain to fintech partnerships to digital currencies. Here's how American Express navigated it from its AmEx Digital Labs executive vice president Luke Gebb.
Technology Drives the Customer Experience at Chase
The digital customer experience in banking had never been more important as it was during the Covid pandemic. Chase Bank navigated the process smoothly and here's how, says its chief innovation officer Gill Haus and chief product officer Rohan Amin.
U.S. Bank: A Case Study in Digital Banking Transformation Success
As it turns out, there's a lot that legacy financial institutions can learn from U.S. Bank. Hear from the bank's chief digital officer Dominic Venturo on the importance of leadership and culture to the digital transformation in banking.
Contextual Engagement Requires Better Use of Data and AI
Data and analytics are more essential in banking than ever before. But, the contextual engagement is failing, says head of marketing solutions at Curinos Sarah Welch.
Looking to 2022 and Beyond: New Rules for a New World
If financial institutions want to succeed in the digital 21st century, it'll be those that leverage data correctly, says author of "The Algorithmic Leader" Mike Walsh.
Banking Differentiation Through Relentless Innovation
Innovation and differentiation in banking requires a receptivity to change. It also needs a readiness for new analytics software, technologies and advanced skillsets, says Jason Heinrichs and JP Nichols, both of whom are the co-founders of Fintech Forge and the Alloy Labs Alliance.