Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

For insights and analysis of the latest digital banking trends — and to receive updates when new Banking Transformed podcasts are released — sign up for The Financial Brand’s email newsletter!

Click here to get your CEO featured on the next Banking Transformed podcast.

Low-Code/No-Code Fuels Agile Digital Banking Transformation

Low-code/no-code development is revolutionizing the way that banks build out their software products. It solves the dilemma of getting digital banking transformation initiatives through the banking IT department, says Microsoft's corporate vice president Charles Lamanna.

LISTEN NOW

Should Bankers Fear Apple’s Future Growth Strategy?

Apple is on its way to becoming the one-size-fits-all banking provider, as it expands past just payments products, says global fintech advisor Efi Pylarinou.

LISTEN NOW

Using Data to Acquire, Engage and Retain Banking Customers

Consumers want personalized, tailored products that work for them and provide them with the insights they need to succeed. Joe Welu, founder and CEO of Total Expert walks banks through how to offer customer what they want.

LISTEN NOW

Reimagining The Future of Digital Delivery at Capital One

Capital One is keeping customers pretty happy, from its award-winning mobile app to the infamous Capital One Cafes. Here's how the bank is always working how to reinvent itself, says its head of retail bank channels and operations Jennifer Windbeck.

LISTEN NOW

Simplifying Bank Marketing in the Age of Complexity

"Choice proliferation and the exponential pace of change creates a combustible combination of complexity," says the Digital Growth Institute's CEO James Robert Lay.

LISTEN NOW

How Sofi Intends to Become the Center of the Financial Universe

Sofi has become the ultimate competitor for legacy financial institutions. It's on a mission to become more than just a direct-to-consumer fintech, says Galileo Financial Technologies' CEO Derek White.

LISTEN NOW

Customer Identity: Balancing Security and Seamless Banking Experiences

As tech investments ramp up, so does the need for advanced security measures to protect both consumer and financial institution data. It's hard, but you can balance the two says IDology's Heidi Hunter.

LISTEN NOW

Can Traditional Banks Keep Up With Payments Transformation?

The payments landscape is changing, driven primarily by changing consumer expectations and the rise of new technologies, says Fiserv's president of digital payments and data aggregation Matthew Wilcox.

LISTEN NOW

How Bank of America Personalizes Financial Wellness for 67 Million Customers

Bank of America was the first financial institution to be certified by JD Power for financial health support, says president of retail banking Holly O'Neill. How'd the bank do it?

LISTEN NOW

Financial Institutions Can No Longer Ignore Cryptocurrencies

Cryptocurrencies are an ever-changing field, which looks risky to legacy financial institutions who are terrified of losing the security of a consumer wallet. But, cryptocurrency is an offering no financial institution can ignore, says Alkami's Stephen Bohanon and NYDIG's Patrick Sells.

LISTEN NOW

Reimagining Money Experiences in Banking

Great customer experiences aren't enough anymore to keep consumers happy and loyal with your financial institution. People need more financial insights, says Jane Barratt from MX

LISTEN NOW

How to Make Banking Better in 2022

Disruption in banking, disruption in banking: you'll hear those words over and over again in the 21st century. But, what actually goes into digital transformation in banking? 10x Banking's chief client officer Leda Glyptis PhD has the insights you need.

LISTEN NOW

KeyBank: Leveraging Targeted Scale for Differentiation and Growth

KeyBank has a special foothold in the banking industry: too big to be a community bank, but far too small to be considered a megabank. Interestingly enough, it's a sweet spot. Hear from the bank's chairman and CEO Chris Gorman just how.

LISTEN NOW

The Future of Commerce Includes Digital Currency

Consumers want the ability to embed their digital currency trading into their banking apps. The technology necessary for that is at the fingertips of banks, says NCR's chief technology officer Tim Vanderham.

LISTEN NOW

Blockchain, NFTs, Web 3.0 and Technologies Enabling the Metaverse

NFTs, blockchain, cryptocurrency, AI: these are the technologies disrupting the banking industry, says Simon Taylor, co-founder and chief product officer at 11:FS. How can banks and credit unions embed them into their digital strategy?

LISTEN NOW

Why AI and Machine Learning is The Future of Bank Differentiation

The future of the banking industry relies on advanced data analytics, says Segmint's Nate Shahan, but few banks are applying it correctly.

LISTEN NOW

OakNorth: A Blueprint for Future Bank Success

Businesses are big business in banking. Unfortunately, most small businesses are struggling to get fast and flexible financing, says OakNorth Bank's chief operating officer Jackson Hull.

LISTEN NOW

Retail Banking Trends to Watch in 2022

Banks and credit unions must stay on top of the retail banking trends coming on the horizon if they wish to keep up with the competition. Here are the trends to keep an eye on in 2022, says Accenture's global banking lead Michael Abbott.

LISTEN NOW

How Banks Can Create a White Label Response to BNPL Threats

Legacy financial institutions may be hesitant to recruit third party fintechs to build out their products, and improve the development process, but it's essential in order to outperform the competition, says Skeps CEO Tushar Srivastava.

LISTEN NOW

Improving Financial Health for All Requires Unprecedented Action

Financial health and wellbeing is a hot topic in the banking world, particularly following the Covid pandemic. But, it's not being addressed yet, says Jennifer Tescher, CEO of the Financial Health Network.

LISTEN NOW

In-House Incubator Creates Innovation Within Legacy Provider

Digital payment adoption is surging, but most banks and credit unions have innovated enough to keep up. That's where FIS comes in, says GoCart's co-founder Ashleigh DePopas.

LISTEN NOW

Nova Credit: Helping Immigrants Realize the American Dream

If there's a population in the underbanked sector in desperate need of banking services, it's immigrants, says co-founder and CEO of Nova Credit Misha Esipov.

LISTEN NOW

Payments Innovation Drives Growth at American Express

The payments market was disrupted by the Covid pandemic in some major ways from AI to blockchain to fintech partnerships to digital currencies. Here's how American Express navigated it from its AmEx Digital Labs executive vice president Luke Gebb.

LISTEN NOW

Technology Drives the Customer Experience at Chase

The digital customer experience in banking had never been more important as it was during the Covid pandemic. Chase Bank navigated the process smoothly and here's how, says its chief innovation officer Gill Haus and chief product officer Rohan Amin.

LISTEN NOW

U.S. Bank: A Case Study in Digital Banking Transformation Success

As it turns out, there's a lot that legacy financial institutions can learn from U.S. Bank. Hear from the bank's chief digital officer Dominic Venturo on the importance of leadership and culture to the digital transformation in banking.

LISTEN NOW

Contextual Engagement Requires Better Use of Data and AI

Data and analytics are more essential in banking than ever before. But, the contextual engagement is failing, says head of marketing solutions at Curinos Sarah Welch.

LISTEN NOW

Looking to 2022 and Beyond: New Rules for a New World

If financial institutions want to succeed in the digital 21st century, it'll be those that leverage data correctly, says author of "The Algorithmic Leader" Mike Walsh.

LISTEN NOW

Banking Differentiation Through Relentless Innovation

Innovation and differentiation in banking requires a receptivity to change. It also needs a readiness for new analytics software, technologies and advanced skillsets, says Jason Heinrichs and JP Nichols, both of whom are the co-founders of Fintech Forge and the Alloy Labs Alliance.

LISTEN NOW

Designing a Future-Ready Branch Network

Branch banking doesn't carry the same weight it used to, but it's still incredibly important for legacy financial institutions, says Jeff Klump, president of K4 Architecture + Design

LISTEN NOW

The X1 Credit Card: A Unique Option for Younger Banking Consumers

What credit card out there works for underserved Gen Z'ers? Not many traditional providers have one. Luckily, there's the X1 Card, says its co-founder Siddharth Batra.

LISTEN NOW