Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

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Are Big Banks Hurting Competition, Innovation and Equality?

The largest banks have the biggest competitive innovation in today's financial industry, says author James Bessen. That's why the industry needs to democratize technology.

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Identity Fraud is a Customer Experience Opportunity

As financial institutions invest more in new technologies, they must also keep an eye on identify fraud and the solutions on the market to mitigate the risks, says TransUnion's senior director of global identity and fraud Chad Gluff.

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What Are The Essentials to Transformation Success in Banking?

Digital transformation is not a project or a destination. It's a constantly evolving process for financial institutions, says McKinsey & Company's senior partner Seth Goldstrom. He explains how to do it well.

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How to Prepare for the Engagement Banking Revolution

Did you know you can win customers (for life) through embedded banking? It's a critical part of the new banking CX, says Backbase's chief executive officer and founder Jouk Pleiter.

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From Personalization to Profits in Banking

Personalization is a key strategic priority for any financial institution wanting to distinguish themselves from other banks and fintech competitors. Jim Stapleton, senior vice president of Epsilon explains what goes into it.

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An Inside Look into Morgan Stanley’s Evolving Brand Strategy

Alice Milligan was named the chief marketing officer of Morgan Stanley, after the acquisition of E-Trade. Learn how she has led the bank to its success with her brand strategy.

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WeBank: A Model for the Future of Digital Banking

WeBank has over 300 million customers and 2.7 million small business banking with it. It's attracted customers through its use of AI, blockchain, big data, cloud computing and more, says chief information officer Henry Ma.

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Delivering Financial Education to Customers and Communities

Financial education, while useful to provide meaningful insights to customers, can also be a great way to build trust with consumers, says EVERFI's vice president of strategic partnerships Ryan Swift.

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Strategies for Banks to Withstand an Economic Downturn

There's a strong chance that there will be a recession this year, but it also presents a key opportunity for banks and credit unions to become more competitive, says Cornerstone Advisors' chief research officer Ron Shevlin.

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The Unique App That Makes Financial Education Rewarding

How can banks and credit unions capture the interest, and loyalty, of Gen Z'ers? Bolun Li, the founder of Zogo thinks he has the answer, and it lies in the quality of financial education products.

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How Economic Instability Will Impact the Banking Industry

If the Fed must raise rates to restore economic calm, could it start a recession that pushes the unemployment rate higher? And how does this impact banking? Hear from CUNA Mutual's chief economist Steven Rick.

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How to Make ESG a Cornerstone of Your Bank’s Business Model

The importance of ESG (environmental, social and governance) investments in today's banking world can't be overstated, says banking influencer and author Chris Skinner.

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How Banking Can Win Big in the Subscription Economy

Banks and credit unions can't rely on their old, legacy revenue models. They're dead. Instead, innovative financial institutions must rethink their business models and include subscriptions in their strategy, says Segmint's vice president of product Joan Clark.

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How Banking-as-a-Service has Made Webster Bank Future-Ready

Why did Webster Bank pursue banking-as-a-service? It's working as a way to generate new revenue for the bank, says its head of digital banking and banking-as-a-service Matthew Smith.

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Reimagining Customer Engagement with Intelligent Texts

Looking for a creative and efficient way to engage customers in a conversation? Try texting solutions, says Statflo's chief research officer Scott McArthur.

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Banking on the Metaverse

The concept of the metaverse has been around for decades, but it's finally gaining a foothold as a reality, especially in banking. Ray Wang, founder and chairman of Constellation Research explains why.

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Why New Banks Are Taking Over the World

The funding is coming in strong for fintech firms, who are competing for (and winning) consumer relationships from legacy banking providers, says Philippe De Backer and Juan Gonzalez from Arthur D. Little.

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Marcus Acquires Fintech Firms to Become Dominant Banking Power

Goldman Sach's Marcus is becoming a banking powerhouse, with a digital platform that serves up consumer loans, credit cards, high-yield savings, automated investing, and more. This is how Marcus intends to become a dominant force in retail banking, says its head of direct-to-consumer business Swati Bhatia.

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7 Steps to Building a Winning Content Marketing Strategy in Banking

Strong content marketing can either make or break a financial institution and its brand, says Joe Pulizzi, founder of The Tilt.

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Low-Code/No-Code Fuels Agile Digital Banking Transformation

Low-code/no-code development is revolutionizing the way that banks build out their software products. It solves the dilemma of getting digital banking transformation initiatives through the banking IT department, says Microsoft's corporate vice president Charles Lamanna.

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Should Bankers Fear Apple’s Future Growth Strategy?

Apple is on its way to becoming the one-size-fits-all banking provider, as it expands past just payments products, says global fintech advisor Efi Pylarinou.

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Using Data to Acquire, Engage and Retain Banking Customers

Consumers want personalized, tailored products that work for them and provide them with the insights they need to succeed. Joe Welu, founder and CEO of Total Expert walks banks through how to offer customer what they want.

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Reimagining The Future of Digital Delivery at Capital One

Capital One is keeping customers pretty happy, from its award-winning mobile app to the infamous Capital One Cafes. Here's how the bank is always working how to reinvent itself, says its head of retail bank channels and operations Jennifer Windbeck.

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Simplifying Bank Marketing in the Age of Complexity

"Choice proliferation and the exponential pace of change creates a combustible combination of complexity," says the Digital Growth Institute's CEO James Robert Lay.

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How Sofi Intends to Become the Center of the Financial Universe

Sofi has become the ultimate competitor for legacy financial institutions. It's on a mission to become more than just a direct-to-consumer fintech, says Galileo Financial Technologies' CEO Derek White.

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Customer Identity: Balancing Security and Seamless Banking Experiences

As tech investments ramp up, so does the need for advanced security measures to protect both consumer and financial institution data. It's hard, but you can balance the two says IDology's Heidi Hunter.

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Can Traditional Banks Keep Up With Payments Transformation?

The payments landscape is changing, driven primarily by changing consumer expectations and the rise of new technologies, says Fiserv's president of digital payments and data aggregation Matthew Wilcox.

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How Bank of America Personalizes Financial Wellness for 67 Million Customers

Bank of America was the first financial institution to be certified by JD Power for financial health support, says president of retail banking Holly O'Neill. How'd the bank do it?

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Financial Institutions Can No Longer Ignore Cryptocurrencies

Cryptocurrencies are an ever-changing field, which looks risky to legacy financial institutions who are terrified of losing the security of a consumer wallet. But, cryptocurrency is an offering no financial institution can ignore, says Alkami's Stephen Bohanon and NYDIG's Patrick Sells.

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Reimagining Money Experiences in Banking

Great customer experiences aren't enough anymore to keep consumers happy and loyal with your financial institution. People need more financial insights, says Jane Barratt from MX

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