Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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The X1 Credit Card: A Unique Option for Younger Banking Consumers
What credit card out there works for underserved Gen Z'ers? Not many traditional providers have one. Luckily, there's the X1 Card, says its co-founder Siddharth Batra.
A Solution to Future-Proof Legacy Banking Platforms
Partnering with fintech solution providers is mission critical for a financial institution wanting to improve their digital experience, says Brightfi's Michael Coghlan. How do you find the right ones that fit your institution's needs?
Square: An Increasingly Strong Player in Financial Services
If there is a single small business challenger bank for traditional banks and credit unions to keep an eye on, it's Square. Here, we hear from CEO Lewis Goodwin on his plans and the challenges facing North American fintechs.
Masterclass in Innovation, Transformation and the Future of Banking
Innovation is taking the stage for many banks and credit unions, but the digital maturity is still lacking. What still needs to be done, asks Sanat Rao at Infosys and Miguel Rio-Tinto from Emirates NBD?
Digital Core Transformation as a Catalyst for Success
No financial institution can rely on the core platforms they were using in the 20th century, says Technisys' head of digital core Michael Haney, who talks through the modern banking core and what steps banks and credit unions can take.
The Business Case for Financial Inclusion in Banking
Everyone in banking is talking about the underserved markets. But, are there any institutions actually serving the unmet needs of the underbanked? There's more to it, says Deloitte's Courtney Davis.
How Data, Speed and Simplicity Can Drive Loan Growth
Fintech lenders are making the loan growth space a difficult one to navigate, especially when the best offer wins. CreditSnap's Deepak Polamarasetty and Tom Allman from NASA FCU have the insights bankers need.
The Power of Data, Analytics and the Cloud in Bank Marketing
The marketing industry has some new terms circulating: the cloud, data analytics, digital transformation. But just how do these affect the customer journey in banking? Hear from Deluxe's division president of card solutions Garry Capers to learn more.
Building an Emotional Connection in Banking
Consumers are spending more and more time on digital marketplaces and on social media platforms, further emphasizing the need for speedy and efficient convenience. The chief marketing officer at TD Bank in the U.S. Tyrrell Schmidt is working on just that.
Modernizing Complex Banking Customer Engagements
Investing in digital transformation initiatives in banking is pointless if the back-end processes can't keep up, says Salesforce's distinguished solutions engineer Tom Chang.
The Rise of Technosocialism: An Opportunity of a Lifetime
Technosocialism is inevitable, says Brett King, founder of Moven. It comes as climate change, AI, economic and social standards change.
5 Keys to Data-Driven Strategy in Banking
What goes into a truly transformation data-driven business banking strategy? Hear from Berkshire Bank's Jason White and Segmint's Mark Leher.
Smaller Banks Risk Losing Digital Customers
Will customers leave their primary financial institution for a better digital banking experience. Craig McLauglin, the CEO at Finalytics, says it could happen.
Buy Now, Pay Later: A Digital Solution to an Age Old Problem
Buy now, pay later is revolutionizing the marketplace — for both financial and non-financial firms. How can BNPL be a win-win solution for everyone involved? PayPal's vice president of global pay later products Greg Lisiewski has the answer.
The Need to Create Differentiated Digital Banking Experiences
Nearly three-quarters of customers are saying personalization is extremely important to their banking experiences says Capco'shead of U.S. banking and payments Lane Martin.
The Great Banking Debate Rewind
Did you hear about the great banking debate? If not, that's okay. Jim joined Cornerstone Advisors' director of research Ron Shevlin to break it down.
Mastering Quantum Marketing in Banking
The financial marketing sector is going to encounter its biggest disruption yet: quantum marketing. Not sure what that entails yet? Jim Marous sat down with Mastercard's chief marketing officer Raja Rajamannar discusses what bankers need to know.
Digital Banking Pioneer Shares Secrets of Success
How do you combine tech and analytics (and innovation) in banking in an efficient and feasible way? Nicole Lorch, president and chief operating officer of First Internet Bank, has the insights you need.
How to Create an Inclusive Digital Experience
Is your banking platform set up for an 8th-grader? It should be, says Texthelp's James Deignan and Fidelity Investment's Jeff Wissel.
The Importance of a Challenger Mindset
What goes into a challenger bank mindset? What separates it from a legacy institution? It's more important than ever, says 11:FS' chief commercial officer Eric Fulwiler.
The Increasing Need for Talent, Inclusion and Diversity in Banking
How can banks and credit unions build a workforce and internal customer that can keep up with hybrid working? Humanidei and O'Rourke's president and CEO Jill Nowacki has the insights.
Creating Lovable Experiences Through Innovation Simplicity
Innovation is important in banking (especially in a digital banking world). But, arguably, even more important is navigating it with simplicity, says author and management consultant Jin Kang Moller.
So, What Happens When Every Brand is a Bank?
Almost half of non-banking companies say they're already investing in embedded finance, says Accenture's chief operating officer Eric Sager and cross-industry financial services lead Ben Brown. Where does the banking industry lie?
Bitcoin: The Next Battlefield for Retail Banking Customers
Three-fifths of people who trade cryptocurrencies say they wish their bank would invest in the technology. NYDIG's Patrick Sells explains why.
How Innovation Can Accelerate Digital Transformation
Are you struggling to navigate digital transformation? One of the best people you can learn from is here: Michael Ruttledge, chief information officer at Citizens Bank. Michael joined Infosys president Mohit Joshi to discuss it.
Winning the Battle for Trust Against Fintech Firms
How can legacy financial institutions defend their customer relationships in a digital age, against fintechs? Learn more from EY's principal for digital transformation Nikhil Lele.
Digital Transformation: Not Just For Big Banks
How can local banks and credit unions compete with the megabanks and fintechs that understand the importance of a strong digital experience? Hear from Ameris Bank's chief innovation officer Ross Creasy and Valley Bank's chief digital product officer Stuart Cook.
Differentiation Requires Personalized Digital Banking Experiences
Personalization is daunting in the banking industry — especially in keeping up with the fintechs that have mastered it. Fiserv's director of solution consulting Colleen Dabbs walks through the barriers to success.
Why LendingClub is Well Positioned for Future Growth
LendingClub acquired Radius Bank, and quickly became a fintech marketplace bank. What's on the horizon? How is it maintaining relationships with its borrowers? Hear from CEO Scott Sanborn.
Why a Big Bank Executive Jumped to a Digital Credit Union
The digital customer experience is critical, and Alliant Credit Union has mastered it. The credit union's CEO Dennis Devine sat down with Jim Marous to share how Alliant got where it is.