Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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The Business Case for Sustainability and Doing Good
Banking isn't just about turning a profit. In fact, financial institutions must continue to think about the impact they leave on the communities they serve, says Unconventional Ventures' Theo Lau and Bradley Leimer.
How to Compete for Buy Now, Pay Later (BNPL) Customers
BNPL firms are cropping up more and more, points out Amount's Adam Hughes. How does it affect traditional POS card volume or traditional debit and credit card offerings?
The Rise of Big Tech Platforms in Banking
Big tech platforms — like Amazon and Google — are encroaching in the financial service sector from checking accounts to contactless payments. Hear from Oxford University professor Pinar Ozcan on banks can innovate to stay ahead.
The Product Expansion Strategy of Marcus by Goldman Sachs
Goldman Sachs' Marcus is only growing in popularity with consumers, and with that, expanding its product offerings. Learn more from the bank's head of product of consumer business, Sonali Divilek.
The Power of a Data-Driven Culture at TD Bank
TD Bank pivots around a data-center strategy. But, how does this work in reality? The bank's EVP and global head of innovation, John Thomas, sat down with Jim to explain more.
Digital Transformation Success at a $60 Billion Bank
Digital transformation can be tricky in the banking industry. Chief Transformation Officer Ravi Vakacherla shares how he navigates the obstacles at Peoples United Bank's.
Google: Friend or Foe to Legacy Banks?
Google is slowly entering the banking industry and offering more services and partnerships to traditional banks and credit unions. The VP of Financial Services for Google Cloud Yolande Piazza, who manages fintech partnerships, has some interesting insights.
Personalized Videos: The Future of Customer Engagement
Personalization video-based customer experiences is a major new trend in the banking industry, particularly to teach consumers about new services, says Jim Disco, the CEO of SundaySky
How to Win in the Experience Economy
Customer experience is imperative for the modern financial institution, but it can cost a lot of time and monetary investment for banks and credit unions, says Strategic Horizons LLP co-founder Jim Gilmore.
What’s Next: 2021 Banking and Fintech Trends to Watch
What will 2021 look like for the banking industry? What shifts will stick around long-term? Cornerstone Advisors' Ron Shevlin talks the trends happening in banking.
How to Build the Best Mobile Banking App
Nearly half of banking customers say mobile is one of their top three priorities, says iSky Research's founder Mark Donohue. How can banks and credit unions reduce friction?
Keys to Successful Leadership in the Future
Legacy leadership and culture, while it may not seem critical, can make or break a banking organization. Jacob Morgan, a TED speaker and acclaimed author, walks through how financial institutions can embrace new change.
Digital Banking Transformation Never Stops at Chase
When your institution is as large as Chase Bank, you can't afford to stop innovating. Allison Beer, whose the head of digital, talks through the future of technology investments at Chase.
Tinkoff: Russia’s Challenger Bank of the Future
Digital bank Tinkoff is a lone wolf in Russia, but it is amassing attention internationally. It's picking up awards for its digital channels and cloud-based call center, which are growing as its CEO Oliver Hughes sets his eyes on building a lifestyle super app.
Starling: Not Your Typical Challenger Bank
There are hundreds upon thousands of fintechs and digital banks, all with a niche and new problem they're trying to solve. But Starling Bank is different, and its CEO Anne Boden explains why.
How Will Banking Evolve As We Enter The New Year?
Covid-19 rattled the banking industry in 2021 as banks and credit unions internationally scrambled to find digital solutions to serve their customers with, says Deloitte's Center for Financial Services' Executive Director Jim Eckenrode. How will this year affect the future of banking, and what's to come technologically?
Closing the Gender Gap in Banking and Fintech
Most of the fintechs in the industry today were disproportionately founded and are run by men, says Neha Mehta, whose the founder of FemTech Partners. She says that has improved, but the biases run deep and must be addressed.
Delighting Customers By Removing Friction From Banking
The easiest way to keep customers captivated by your bank's customer experience is by integrating behavioral science methodologies, says Roger Dooley, keynote speaker and best-selling author.
How Banks Can Build a Culture of Innovation in Times of Crisis
Infosys Finacle's Chief Business Officer Sanat Rao sat down with Jim Marous to discuss the latest findings of the Digital Banking Report.
Banking Can’t Ignore the Gen Z Potential
Gen Z'ers are misunderstood and miscategorized by the banking industry, says Gen Z and Millennial researcher Jason Dorsey. He talks his new book, "Zconomy, How Gen Z Will Change the Future of Business – And What to Do About It" and what financial marketers should improve for the generation.
The Future of Banking Starts Now
The future of banking isn't clear, but it's happening now, and it's all digital. Traditional banking isn't dead, but it is transforming. Hear from futurist and acclaimed author Theo Priestley on what the banking industry can expect over the next several years.
WeBank: The Most Advanced Digital Bank in the World
WeBank was the first digital-only bank to hit the Chinese banking industry, and it was founded as a way to provide banking solutions to underserved customers and SMBs, says executive vice president and CIO Henry Ma.
The Role of Banking in the Future of Digital Identity
Digital IDs are, for the most part, a young and unadopted technology — particularly by the traditional banking industry. However, as they grow more popular, it'll be important that banks and credit unions understand the benefits and risks of KYC and digital identity verification, says David Birch.
Can Two Legacy Banks Become a Digital Banking Leader?
BB&T and SunTrust merged, and set the foundation for Truist Bank's success. Here, the bank's CIO Scott Case talks us through the merger and the role technology played in smoothing out the cracks.
OCC Provides Path For Banking Revolution
Brian Brooks, the acting comptroller of the OCC, used to work at OneWest Bank, Fannie Mae and even as chief legal officer at Coinbase. It helped set the stage for his insights on the regulations that would shape the banking industry.
Jump-Starting Your Career During a Pandemic
Take risks and disrupt yourself. That's the advice from American Heart Association's EVP of Marketing and Communications Katrina McGhee on how people can jumpstart their career, and get started in banking.
Most Digital Lending Not Ready for Prime Time
MeridianLink's Product Director Christopher Maloof says the key for banks to succeed in an ever-growing digital world is to revolutionize the back-end processes.
How to Build a Digital Banking Lifestyle ‘Super App’
It's another case of a legacy bank launching a digital bank — but it's also another success story. In 2017, Emirates NBD launched Liv (and recruited Jayesh Patel to sit at its helm). Only a few years later, it has more than 300,000 users and growing.
Dave: A Digital Banking Platform for the Underserved
Everyone is talking about how to address the underserved populations in banking. Few actually develop a working strategy to fill the gap. That's why Jim sat down with Dave, a a new digital bank led by CEO Jason Wilk to learn more about the challenger bank's mission.
BankMobile: From Fintech Bank to Techfin Platform
BankMobile started out as a brainchild of Customers Bank. Then, it acquried a college student checking platform, then it partnered with Sprint Mobile. Later, it partnered with GooglePay. Co-founders Jay and Luvleen Sidhu discuss the digital bank's story and the plans for growth in banking.