Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
For insights and analysis of the latest digital banking trends — and to receive updates when new Banking Transformed podcasts are released — sign up for The Financial Brand’s email newsletter!
Click here to get your CEO featured on the next Banking Transformed podcast.
What is the Potential of ChatGPT in Banking?
Conversational AI could be shaping the future of banking — both operationally and through the customer experience — says Microsoft's chief data scientist Charles Morris.
Building Banking Loyalty During Volatile Times
How can banks and credit unions drive engagement and loyalty, reduce attrition, and strengthen existing customer relationships? PwC partners Greta Lovenheim and Brian S. Morris have the solutions.
Global Trends That Will Disrupt Finance in 2023
What are the top retail banking trends for financial institutions to keep an eye on in 2023? Editor-in-chief and publisher of Fintech Finance Magazine Ali Paterson has what banks need to know.
Banking Must Partner for Digital Banking Transformation Success
In order to succeed in digital banking, financial institutions will have to partner with third-party fintechs, says vice president of digital experience at Citadel Credit Union, Courtney Rowan.
The Future of Open Banking in 2023
Open banking is how banks can achieve digital transformation — from payments to lending to investments and more — says former HSBC'schief technology officer Dr. Ritesh Jain.
A How-to Guide for Digital Transformation at a $25B Bank
This mid-sized bank is punching above its weight class, and innovating with digital banking technology never before seen in the banking industry. Here's how, says the chief transportation and operations officer Laura Merling.
Inside The Most Important Workplace Technologies for Banking in 2023
Modern workplace technologies are the key for digital transformation in banking, says Wells Fargo's executive vice president of workforce experience and productivity solutions Leo Brito.
Digital Banking Growth Strategies for 2023
How can banks and credit unions rebuild their operating model to become more future-ready? Nymbus' CEO and founder Jeffery Kendall has the ideas you need to succeed.
Digital Banking Trends and Priorities for 2023
Consumers want more than simple transactions, and U.S. Bank's is meeting their needs, says chief digital officer Dominic Venturo. Here's how it has become the digital bank of the future.
Data Drives the Future of Branch + Digital Distribution in Banking
Branch networks are growing less prominent, but they're just as critical as ever. Adrenaline's CEO Gina Bleedorn says with data and analytics, banks can determine the right mix of flagships, self-service locations, and everything in between.
Ally Bank: Breaking Through the Noise with Innovation and Relevance
Ally Bank is differentiating itself from its legacy banking provider competitors with its innovation in marketing and branding, led by chief marketing and PR officer Andrea Brimmer.
Fighting Fraud has Become a CX Differentiator
Payment fraud is becoming exponentially more prominent, and customers are getting worried. Sardine's Simon Taylor and Soups Ranjan talks through the steps banks need to take next.
An Innovation Mindset is Needed in Payments
Consumers are growing more fond of digital wallets and instant payments, BNPL and cryptocurrency as primary payment solutions. The financial institutions providing payments tech need to up their game, says i2c's head of product development for lending, Dan Hanks.
How the CBA Will Support Banks During Industry Transformation
The Consumer Bankers Association is rolling out new legislation initiatives that will take a look at the new modern technologies that are rising in banking, says CBA's Lindsey Johnson.
Using AI to Maximize Customer Personalization
If banks can provide strong AI-based personalization solutions, they will win customers over from digital banks — for good, says Coveo's senior product marketing manager Devin Poole.
The Future of Banking: Where Everyone Creates Their Own Bank
Hyper-personalization is the kingpin of a strong digital banking system. Now, people want control of their data, their services and their devices, says Emmanuel David, global thought leader.
Now’s the Time to Pick Battles with Fintech Challengers
Challenger and digital-only banks are offering higher yields on savings and deposit accounts, which is proving to be painful for traditional financial institutions. Here's how legacy banks can get ahead, says Kasasa's executive strategist Ryan Walker.
Chase and 10X Banking: Building a Digital Platform for the Future
Is your financial institution struggling to build a strong core system for a digital bank? A scalable core platform built on micro-services and APIs is the key, says 10x Banking CEO and founder Antony Jenkins.
Debbie: An Innovative Rewards Platform for Managing Debt
Credit card balances are reaching new highs, and consumers aren't paying their balances in full. Debbie cofounders Frida Leibowitz and Rachel Lauren say they have the solution.
Conquering the ‘Last Mile’ of Data and Analytics Transformation
There's a "last mile" of data utilization that banks and credit unions are failing to finish. This can make data investments pointless, says Segmint's senior sales engineer Greg Spencer.
Betterment: Using a Challenger Mindset for Market-Leading Growth
Betterment is providing robo-advisory services so consumers can manage their money without needing a traditional financial institution, and it's working, says president Michael Reust.
Humanized Digital Engagement Propels Growth in Banking
Banks and credit unions that aren't ready to invest in humanized digital engagement, and could risk losing market share and channel engagement, says Coconut Software's CEO Katherine Regnier.
The Future of Open and Embedded Banking at Truist
Businesses need access to embedded banking products that can integrate with open banking and banking-as-a-service providers. Truist Bank is providing just that, says SVP of open and embedded banking Anthony Burton.
Your Back Office: The Missing Piece of Great CX
Banks need to start developing technology that works for both consumers and back-office is critical if financial institutions want to differentiate themselves, says Verint's global senior director Nicole Nevulis.
MX: The Next Frontier of Money Experiences
Jim and Jim Magats, the CEO of MX Technologies, talk how data and analytics insights can power banking in 2022 and beyond.
Accelerating Innovation for Financial Institutions of All Sizes
How do banks and credit unions provide customers with the services they always have, but also given them new offerings with new technologies, says Constellation Digital Partners' Kris Kovacs.
FedNow: The Future of Instant Payments
FedNow is coming closer to completion, and it'll allow financial institutions of all sizes to provide safe and effective payment solutions to customers. Here's what it'll look like says FedNow business executive at the Federal Reserve Financial Services Nick Stanescu.
BMO Harris: Why It’s Important to Promote Gender Diversity in Fintech
The banking industry is growing more gender inclusive. Still, how many female fintech founders have you seen? Not many, suggests BMO Harris Bank's Niamh Kristufek and Andrew Harrison who emphasize how investing in female founders is critical.
Ways Technology Can Positively Impact Costs, Efficiency and Reporting
By investing in digital tech, banks can address evolving customer preferences, mitigate risk, and achieve regulatory compliance, says AutoRek's business development manager Nick Botha.
Turning Information Overload into a Personal Superpower
Data and information overload is real, especially in the age of artificial intelligence. Advanced Human Technologies' chairman Ross Dawson talks through how banks can digest the data and get valuable insights.