Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Credit card balances are reaching new highs, and consumers aren't paying their balances in full. Debbie cofounders Frida Leibowitz and Rachel Lauren say they have the solution.
There's a "last mile" of data utilization that banks and credit unions are failing to finish. This can make data investments pointless, says Segmint's senior sales engineer Greg Spencer.
Betterment is providing robo-advisory services so consumers can manage their money without needing a traditional financial institution, and it's working, says president Michael Reust.
Banks and credit unions that aren't ready to invest in humanized digital engagement, and could risk losing market share and channel engagement, says Coconut Software's CEO Katherine Regnier.
Businesses need access to embedded banking products that can integrate with open banking and banking-as-a-service providers. Truist Bank is providing just that, says SVP of open and embedded banking Anthony Burton.
Banks need to start developing technology that works for both consumers and back-office is critical if financial institutions want to differentiate themselves, says Verint's global senior director Nicole Nevulis.
Jim and Jim Magats, the CEO of MX Technologies, talk how data and analytics insights can power banking in 2022 and beyond.
How do banks and credit unions provide customers with the services they always have, but also given them new offerings with new technologies, says Constellation Digital Partners' Kris Kovacs.
FedNow is coming closer to completion, and it'll allow financial institutions of all sizes to provide safe and effective payment solutions to customers. Here's what it'll look like says FedNow business executive at the Federal Reserve Financial Services Nick Stanescu.
The banking industry is growing more gender inclusive. Still, how many female fintech founders have you seen? Not many, suggests BMO Harris Bank's Niamh Kristufek and Andrew Harrison who emphasize how investing in female founders is critical.
By investing in digital tech, banks can address evolving customer preferences, mitigate risk, and achieve regulatory compliance, says AutoRek's business development manager Nick Botha.
Data and information overload is real, especially in the age of artificial intelligence. Advanced Human Technologies' chairman Ross Dawson talks through how banks can digest the data and get valuable insights.
Keeping consumer (and business) data is at the crux of trust in banking, especially during onboarding, says the CEO of IDology, Chris Luttrell. How can that trust be fostered as more institutions invest in new technologies?
Banks need to stop getting just hyped about AI integrations, and actually invest in the technology, says AI influencer Imtiaz Adam, who emphasizes the technology is critical across an entire enterprise.
Behavioral science is critical for banks to understand how consumers will react to various tactics and strategies, says HBT Marketing's co-founder Nancy Harhut.
Continuous product design — along with real-time data — can be institution-changing for banks and credit unions struggling to keep up with new back-end technologies, says Quantum Metric's founder and CEO Mario Ciabarra.
The Covid pandemic signaled a new need for strong leadership in the modern financial institution. Charlene Li, chief research officer at PA Consulting, talks how banks can create a stronger culture of leadership.
Most mortgage experiences are painful, filled with friction, and very time-consuming. Enter mortgage-as-a-service (MaaS) solutions from Rocket Mortgage, says executive vice president Sam Schey and Q2's Jonathan Price.
Small businesses are hardly ever served well by the banking industry, even while they're the foundation of the American economy, says Corey LeBlanc, co-founder of Locality Bank.
Embedded finance can be the seamless bridge between a bank brand, the consumer and ultimately the banking provider, says FIS Global's Mike Kresse and Taira Hall.
Nearly 30 million Americans consider themselves part of the LGBTQ+ community, but how banks and credit unions market LGBTQ-friendly products? Daylight is doing that, says CEO Rob Curtis.
Not every financial institution can launch a digital brand, and few can do it well. Hear from Liz Wolverton, Synovus' head of consumer banking and brand experience, on how she executed it.
Data and artificial intelligence are driving digital transformation in banking, and could help institutions grow their revenue — fast, says Segmint's Greg Gruning and Busey Bank's Brian Lindemann.
"Think Like a Brand, Not a Bank": This is the book no financial marketer can miss from Allison Netzer and Liz High.
Embedded payments, like embedded finance, is inevitable in the modern banking industry. However, three-fourths of banks and credit union globally still aren't prepared for the trends, says Zeta's Bhavin Turakhia.
The largest banks have the biggest competitive innovation in today's financial industry, says author James Bessen. That's why the industry needs to democratize technology.
As financial institutions invest more in new technologies, they must also keep an eye on identify fraud and the solutions on the market to mitigate the risks, says TransUnion's senior director of global identity and fraud Chad Gluff.
Digital transformation is not a project or a destination. It's a constantly evolving process for financial institutions, says McKinsey & Company's senior partner Seth Goldstrom. He explains how to do it well.
Did you know you can win customers (for life) through embedded banking? It's a critical part of the new banking CX, says Backbase's chief executive officer and founder Jouk Pleiter.