Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Varo: The First Nationally Chartered Fintech Bank
Why did Varo pursue a national charter? Better question yet, how did it achieve it? The digital bank's founder and CEO Colin Walsh sat down with Jim Marous to talk through the process of earning a U.S. charter and the benefits of existing as an exclusively-digital bank.
Wealthfront: Transforming From a Robo-Advisor to Digital Bank
Andy Rachleff, co-founder of Wealthfront, and his business partner Dan Carroll took the financial industry by storm when they built Wealthfront. Since its launch, it has evolved from wealth management platform to digital savings products and, now, checking accounts.
Financial Marketing Takes Center Stage
Covid-19 changed financial marketing more than anything else in the eight years that the Digital Banking Report had witnessed. Deluxe's President and CEO Barry McCarthy sat down with Jim Marous to talk out how.
How Covid-19 Redefined Consumer Expectations in Banking
Consumer expectations changed during the Covid-19 pandemic. Citizens Bank's Chief Experience Officer Beth Johnson has insights into the short- and long-term methods banks can utilize to keep customers engaged.
The Power of Social Media Influencers in Banking
Influencer marketing is a growing trend in banking, says founder and COO of Amra and Elma Elma Beganovich. It's essential for a stronger bank social media strategy.
Covid-19 Provides Wake-Up Call for Cloud Banking
Has your bank or credit union tried out cloud computing? It's a critical part of the digital transformation journey for financial institutions, says IBM's Global Chief Technology Officer and Margaris Ventures' Spiros Margaris.
What Makes Navy Federal a Perennial CX Leader?
What makes a digital CX leader? Look no further than Navy Federal Credit Union. The credit union's SVP of Marketing and Communications Pam Piligian sat down with Forrester's Vice President and Research Director Harley Manning to talk Navy Federal's strategy, and what sets them apart from the crowd.
Challenger Bank Grows by Supporting Financial Inclusion
Stuart Sopp, founder and CEO Current, says the Covid-19 pandemic was the launchpad for the digital bank. It already serves over a million active users a year, and is forecasted to keep growing.
CaixaBank: Innovation Drives Digital Transformation
CaixaBank's digital lifestyle platform imagin is making waves in banking digital transformation. Benjami Puigdevall sat down with Jim Marous to talk how imagin was created, and what's on the horizon for the bank.
How Citi Maintains Customer Loyalty During a Pandemic
Covid-19 hit the banking industry hard, particularly with loyalty and reward programs. Citi's U.S. Consumer Bank Chief Marketing Officer Mary Hines talks through what her team did to revolutionize loyalty program interactions during this time.
Marcus by Goldman Sachs: Digital Banking Built for the Consumer
Goldman Sachs' Marcus is a big deal in the banking industry. As other fintechs struggle to pick up funding rounds, Marcus is rising to the top. Learn more about the digital bank from the bank's Head of Brand and Marketing Dustin Cohn.
Four Seismic Shifts Impacting the Future of Banking
Nancy Giordano discusses how the recent confluence of pandemics have impacted the future of work, our perspective on social inequities, changes in consumption and our understanding of ourselves.
Banking Must Move Beyond Rhetoric on Social Issues
Legendary basketball coach Mike Jarvis shares the lessons he learned in his career on how leaders and financial institutions can meet the needs of their community.
Is There a Fintech Fallout on the Horizon?
During the Covid-19 pandemic, digital banks rose to the surface in banking. Hear from Anthony Thomson, who is the chairman and co-founder of three (Metro Bank, Atom Bank, and 86 400) on how his team have done it.
Why Covid-19 Will Stimulate Innovation in Banking
Innovation used to be slow to happen in banking. The Covid-19 pandemic, however, forced banks and credit unions to get creative, says IBM's former Singapore head of innovation lab, Richard Turrin.
Data and Advanced Analytics: A Key to Survival
Financial institutions struggling to keep up with the innovations needed to compete in Covid-19 should pursue data analytics technologies, says MX's Ryan Caldwell and Brandon Dewitt.
Leadership Excellence During A Crisis: An Interview With Tom Peters
Author Tom Peters says the most respected leaders shine amidst a crisis. This is no different for the banking industry.
How Fintech Unicorn Lemonade is Disrupting Insurance
Lemonade, a fintech unicorn, is rattling the insurance industry. Its CEO Daniel Schreiber joins Jim Marous to talk about the technology it's integrating and its business model.
The Covid-19 Impact On The Future of Retail Banking
The Consumers Bankers Association's president and CEO Richard Hunt talks how he anticipates this period of uncertainty will affect the retail banking industry.
The Digital Banking Tipping Point
A tipping point’ is the moment of critical mass, when an idea, trend or behavior crosses a threshold and spreads like wildfire. Chris Skinner, CEO of the The Finanser, talks what that moment is in banking.
Covid-19 is Fast-Tracking Digital Transformation in Banking
Tamara McCleary, CEO of Thulium, says digital transformation is less about digital disruption and more about personal disruption and evolution.
The Future of Work in the Banking Industry Post Covid-19
Cognizant's Ben Pring talks the importance of digital transformation in banking pre- and post-Covid, and how to innovate going forward.
Financial Irrationality During COVID-19 Crisis in Banking
Consumers don't act rationally with money during chaotic times, says author Dan Ariely. Understanding the psychology behind these customers is critical.
Building a Culture-Driven Virtual Bank
Jim Marous visited WeLab in China in early 2020, which is utilizing data analytics and AI to analyze mobile data in minutes. How can this technology help banks create customer profiles?
Banking Must Improve Financial Wellness for All
The banking industry and the government need to help bolster financial wellness in the U.S., says the Financial Health Network's Jennifer Tescher. Things will get worse before they get better.
COVID-19 Will Change The Way Consumers Bank Forever
Head of digital banking Jamie Warder says KeyBank is quickly becoming a digital bank, although it still supports digital channels. How are they accomplishing it?
Organizations Must Double Down On Innovation Now
Millennials and Gen Z are increasingly turning to non-traditional banking providers for their financial needs. HSBC's Jeremy Balkin wrote a book on how to attract, and retain, these audiences.
Financial Marketing During Times of Disruptive Change
Financial institutions, if they want to create brand loyalty with customers, should leverage data and advanced analytics, says Salesforce's Rohit Mahna.
How Artificial Intelligence Can Revolutionize Banking
Artificial intelligence is revolutionary, but it also comes equipped with many flaws. Emerj's Dan Faggella talks the potential roadblocks of AI and what banks should beware of.
Globalization of Fintech and Banking in the Age of Disruption
The Lord Mayor for the City of London talks banking. About what? The impending relevancy of open banking, sustainability, and financial inclusion. No banker should miss William Russell.