Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Steven Ramirez of Beyond the Arc shares what financial institutions should say and share during a crisis, and how the right response can ensure customer loyalty and potentially attract new customers.
Maureen Doyle-Spare of UST explains how the pursuit of technology investments regardless of broader economic conditions can ensure financial institutions will be future-ready.
Roji Oommen of Lumen Technologies explains how a "platform mindset" enables a best-execution strategy for delivering financial services now and into the future.
David Feuer of Galileo shares why building an end-to-end digital platform can support customer journeys from the inside-out, delivering contextual solutions in real-time supported by data and analytics.
Patrick Sells of True Digital Group on how to find the best digital solution providers that align with your needs, growth ambitions and internal culture -- and can implement solutions at speed and scale.
Darryl Knopp at FICO discusses the current state of personalization in banking and how organizations can use applied intelligence systems to improve experiences, engagement and loyalty.
Colin Walsh of Varo Bank describes the opportunities and challenges Varo has faced, and provides insight into the future of Varo and other neobanks in the wake of the Silicon Valley Bank collapse.
Melissa Stevens of Fifth Third Bank shares the digital transformation journey at Fifth Third and how melding modern solutions with legacy processes requires focus, commitment, and the support of people across the entire organization.
Banks of all sizes are reinventing themselves by digitally transforming every part of their business with technology, data, automation, and AI, says Accenture's Michael Abbott. How do they break down the internal silos?
If they want to create a strong value proposition for their customers, banks need to look at technology companies for inspiration, says NCR's Digital Banking president Doug Brown and Associated Bank senior vice president of digital delivery Doug Peacock.
The financial industry, while steeped in tradition, is far from predictable. More than ever, marketplace changes are impacting what banks deliver and how solutions are delivered.
The credit card marketplace is changing, which is a big deal for any financial institution with a credit card product. TransUnion's Josh Turnbull and Craig LaChapelle have the insights banks need.
Conversational AI could be shaping the future of banking — both operationally and through the customer experience — says Microsoft's chief data scientist Charles Morris.
How can banks and credit unions drive engagement and loyalty, reduce attrition, and strengthen existing customer relationships? PwC partners Greta Lovenheim and Brian S. Morris have the solutions.
What are the top retail banking trends for financial institutions to keep an eye on in 2023? Editor-in-chief and publisher of Fintech Finance Magazine Ali Paterson has what banks need to know.
In order to succeed in digital banking, financial institutions will have to partner with third-party fintechs, says vice president of digital experience at Citadel Credit Union, Courtney Rowan.
Open banking is how banks can achieve digital transformation — from payments to lending to investments and more — says former HSBC'schief technology officer Dr. Ritesh Jain.
This mid-sized bank is punching above its weight class, and innovating with digital banking technology never before seen in the banking industry. Here's how, says the chief transportation and operations officer Laura Merling.
Modern workplace technologies are the key for digital transformation in banking, says Wells Fargo's executive vice president of workforce experience and productivity solutions Leo Brito.
How can banks and credit unions rebuild their operating model to become more future-ready? Nymbus' CEO and founder Jeffery Kendall has the ideas you need to succeed.
Consumers want more than simple transactions, and U.S. Bank's is meeting their needs, says chief digital officer Dominic Venturo. Here's how it has become the digital bank of the future.
Branch networks are growing less prominent, but they're just as critical as ever. Adrenaline's CEO Gina Bleedorn says with data and analytics, banks can determine the right mix of flagships, self-service locations, and everything in between.
Ally Bank is differentiating itself from its legacy banking provider competitors with its innovation in marketing and branding, led by chief marketing and PR officer Andrea Brimmer.
Payment fraud is becoming exponentially more prominent, and customers are getting worried. Sardine's Simon Taylor and Soups Ranjan talks through the steps banks need to take next.
Consumers are growing more fond of digital wallets and instant payments, BNPL and cryptocurrency as primary payment solutions. The financial institutions providing payments tech need to up their game, says i2c's head of product development for lending, Dan Hanks.
The Consumer Bankers Association is rolling out new legislation initiatives that will take a look at the new modern technologies that are rising in banking, says CBA's Lindsey Johnson.
If banks can provide strong AI-based personalization solutions, they will win customers over from digital banks — for good, says Coveo's senior product marketing manager Devin Poole.
Hyper-personalization is the kingpin of a strong digital banking system. Now, people want control of their data, their services and their devices, says Emmanuel David, global thought leader.
Challenger and digital-only banks are offering higher yields on savings and deposit accounts, which is proving to be painful for traditional financial institutions. Here's how legacy banks can get ahead, says Kasasa's executive strategist Ryan Walker.
Is your financial institution struggling to build a strong core system for a digital bank? A scalable core platform built on micro-services and APIs is the key, says 10x Banking CEO and founder Antony Jenkins.