Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

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The Digital Banking Tipping Point

A tipping point’ is the moment of critical mass, when an idea, trend or behavior crosses a threshold and spreads like wildfire. Chris Skinner, CEO of the The Finanser, talks what that moment is in banking.

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Covid-19 is Fast-Tracking Digital Transformation in Banking

Tamara McCleary, CEO of Thulium, says digital transformation is less about digital disruption and more about personal disruption and evolution.

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The Future of Work in the Banking Industry Post Covid-19

Cognizant's Ben Pring talks the importance of digital transformation in banking pre- and post-Covid, and how to innovate going forward.

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Financial Irrationality During COVID-19 Crisis in Banking

Consumers don't act rationally with money during chaotic times, says author Dan Ariely. Understanding the psychology behind these customers is critical.

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Building a Culture-Driven Virtual Bank

Jim Marous visited WeLab in China in early 2020, which is utilizing data analytics and AI to analyze mobile data in minutes. How can this technology help banks create customer profiles?

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Banking Must Improve Financial Wellness for All

The banking industry and the government need to help bolster financial wellness in the U.S., says the Financial Health Network's Jennifer Tescher. Things will get worse before they get better.

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COVID-19 Will Change The Way Consumers Bank Forever

Head of digital banking Jamie Warder says KeyBank is quickly becoming a digital bank, although it still supports digital channels. How are they accomplishing it?

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Organizations Must Double Down On Innovation Now

Millennials and Gen Z are increasingly turning to non-traditional banking providers for their financial needs. HSBC's Jeremy Balkin wrote a book on how to attract, and retain, these audiences.

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Financial Marketing During Times of Disruptive Change

Financial institutions, if they want to create brand loyalty with customers, should leverage data and advanced analytics, says Salesforce's Rohit Mahna.

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How Artificial Intelligence Can Revolutionize Banking

Artificial intelligence is revolutionary, but it also comes equipped with many flaws. Emerj's Dan Faggella talks the potential roadblocks of AI and what banks should beware of.

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Globalization of Fintech and Banking in the Age of Disruption

The Lord Mayor for the City of London talks banking. About what? The impending relevancy of open banking, sustainability, and financial inclusion. No banker should miss William Russell.

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Transforming Consumer Experiences With Personalization

Personalized experiences — regardless of the channel — is critical to banking's digital transformation, says Personetics' Jody Bhagat. But, there is a massive gap in the banking industry.

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The Importance of Attracting Rebel Talent in Banking

Behind every innovative bank and credit union is the talent of its employees. Entrepreneur Matteo Rizzi explains how this helps financial institutions build a culture of digital transformation from the workforce up.

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Why Digital Transformations Fail

Digital transformation is key for players in the modern banking industry, but it also has a wickedly high failure rate, says Transformant's Tony Saldanha. Why?

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Cultivating a Disruption Mindset

Altimeter's Charlene Li talks us through the secrets behind successful digital disruption and how banks can change their existing cultures.

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China: Emergence of a Tech and Innovation Superpower

Brett King, founder of Moven, walked through Huawei Tech in China with Jim Marous to see the hub of new innovative technologies.

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The Chinese Fintech Revolution (& Why U.S. Banks Should Know About It)

Fintechs are picking up pace in China, particularly when it comes to open data. It has a strong impact on the trajectory of the U.S. banking industry, experts Matt Dooley and David Wallace explain why.

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Current State of Digital Banking Transformation

Everyone is trying out digital transformation, but few are getting it right. Paga's Alan Trefler says most of it is more hype than reality. He talks the challenges of embracing digital transformation models and finding the right staff to get it running right.

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The Technology Fallacy in Banking

Everyone is talking about how critical technology is in banking. But, as author Jerry Kane suggests, it could be a fallacy. He says that banks need to understand their "digital DNA", instead of just trying to "do digital" like everyone else.

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Banking Distribution Strategies for the Next Decade

Novantas' Kevin Travis says if a legacy bank or credit union wants to compete with fintechs and digital-first provdiers, they need new systems, processes and a new culture. Does that include a branchless strategy? It might.

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How to Win Tomorrow’s Digital Banking Consumer

The customer experience is the crux of a traditional financial institution's strategy. However, author and futurist Blake Morgan says banks and credit unions need to walk more than they talk, and understand what customers need.

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Biggest Fintech Winners of 2019

Who were the biggest — and most popular — fintechs in 2019 in the banking industry? Cornerstone Advisors Ron Shevlin brings us the rankings of fintech influencers globally.

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The Future of Fintech Investments

What is the role of fintech investments in the banking industry in a technology-forward world? Commerce Ventures' Dan Rosen talks the increased growth in venture capital investing in the fintech industry, and what's ahead.

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The Importance of Customer Success Management in Banking

Customer success organization is key at any financial institution, IBM's Janine Sneed emphasizes, if anything to support digital outcomes. Here's what banks and credit unions need to know.

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Keys to Becoming a Digital Bank

If traditional banks and credit unions want to keep up with digital banks and neobanks, they need to master digital banking. CEO of The Finanser, Chris Skinner, breaks down his recent research and how legacy institutions can beat out the fintech competitors.

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Reinventing the Customer Experience in a Digital World

BNP Paribas is navigating an open banking environment, just as any financial institution should. Its chief operating officer Sophie Heller explains how banks can launch similar integrated operating models.

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The Power of Design in Banking Digital Transformation

What goes into the design of a customer experience-first brand? Alex Kreger and Monika Cālīte from UXDA talk why banks and credit unions should utilize design thinking into developing their internal processes.

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AI and the Voice-First Revolution

Multiplex's Brian Roemmele was looking at AI in banking before it was cool. The voice-first, digital-first will catch up to the financial institutions who ignore the new trends in the industry.

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One-to-One With Apple Co-Founder, Steve Wozniak

Apple's co-founder Steve Wozniak sat down with Jim Marous to discuss the importance of digital transformation and the level of fintech competition in banking. He provides lessons and entrepreneur advice through his personal life story.

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Personal Growth During Times of Digital Disruption

Digital disruption is just that: disruption. With all its benefits also comes its downsides, which can affect customers and employees. Author and global speaker Brian Solis says there are solutions for success.

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