FEATURING: Anu Sachdeva, global solutions & service line leader for banking and capital markets at Genpact
Generative AI is pushing financial institutions to rethink how they work in exciting ways. Early adopters are already seeing the benefits. But, before financial institutions can reap the rewards, there are considerations and lessons to build on. Prime among them is a warning: the most dangerous thing about AI is assuming that it only delivers productivity.
In this episode of Banking Transformed, we are joined by Anu Sachdeva, global solutions & service line leader for banking and capital markets at Genpact, a global professional services firm focused on delivering outcomes that transform businesses.
Anu and I talk about the opportunities and change that generative AI can bring to financial institutions, the four key considerations for financial institutions and other enterprises to follow, the steps toward integrating gen AI most effectively, and the use cases that offer unexpected possibilities.
Episode Sponsor: Genpact
With 25 years of experience leading digital transformations at Fortune 500 companies, Genpact empowers financial institutions to develop, deploy, and scale gen AI solutions. Fast. At Genpact, we do more than rethink banking operations; we’re democratizing AI so firms can anticipate customer needs, deliver seamless experiences, reduce financial crime, and grow revenue.
Learn more about our AI solutions here.
About the Banking Transformed Podcast
In each Banking Transformed podcast, host Jim Marous has candid conversations with the world’s foremost leaders on what it takes to transform financial institutions during an age of digital disruption. His guests discuss technology, channels, innovation, customer experience, leadership, culture and competitive forces that are changing the banking industry faster than ever before.
Named as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.
As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.