
5 Essentials for Bank & Credit Union Marketing Budgets
Insights on digital ads, hiring priorities, content marketing, process automation and reaching Millennial consumers for the year ahead.
Insights on digital ads, hiring priorities, content marketing, process automation and reaching Millennial consumers for the year ahead.
Attitudes toward debt and in-person banking have sharply altered. Bank and credit unions marketers need to factor this into their messaging.
Google's new Plex bank account platform may mean that all financial institutions must find a big tech or fintech partner — or stop growing.
Financial institutions are launching innovative deposit products, microloans, contactless payments and more to support diverse needs.
You may not want to tweet or share, but the public will discuss your financial brand anyway. Institutions must learn to navigate social.
'COVIDnomics' expose more people to predatory lenders. With artificial intelligence traditional lenders can counter with advice and credit.
Essential curiosity lies at the root of gathering data that helps banks develop strong prospects and personalize service for consumers.
Banks and credit unions shouldn't focus solely on creating a better mobile experience, but build a holistic relationship based on trust.
Working from home has tremendous appeal to many of those working in the banking industry. But are financial institutions ready for this?
With many banking employees still working from home, video meetings are the norm. But bad tech or employees' workarounds may cause leaks.
In the work-from-home reality, banks and credit unions that help employees understand what to do, and not do, will succeed in a video world.
Touchy feely messages sent by banks and credit unions early in the pandemic didn't produce solid results. Here's what might have produced.
Video storytelling can create brand awareness and raise customer engagement, but is an underutilized tactic if used effectively. Set yourself apart and grow your brand and prospects.
Read More about Video Boosts Engagement & Increases Brand Awareness
No institution can escape trouble – how they handle it is key. Among the toughest issues: discrimination, data breaches, money laundering.
It's difficult to stand out in a crowded mobile app market. The right mix of marketing, UX, security and customer feedback brings results.
The long history of mergers among financial institutions is just one place where uncomfortable history may lurk.
Taking a page from challengers' playbooks can help traditional institutions avoid the 'commodity' product trap and spur customer acquisition.
Digital transformation is not solely a technology challenge. Retail bankers must first address the fundamentals, including journey mapping.
Don't stand in the shadows of major card issuers' highly promoted programs. The COVID-19 recession has upped receptivity to fresh offerings.
At many banks and credit unions, creativity gets priority over data management. Here's how to make your customer information more useful.
Creating a hybrid marketing/IT position could help break data and cultural logjams and improve both personalization and customer engagement.
Enticing 'free banking' offers can't be maintained forever because eventually challenger banks must face market realities. Build your offense now.
Marketers' responsibilities have drastically changed, but their planning hasn't. Adopting a simple matrix and an agile mindset is the key.
Establishing and maintaining trust is a hard-earned metric of success. Learn how best to build and maintain trust in the Digital Age with digital engagement.
Read More about 5 Ways to Leverage Digital Engagement to Build Trust