Fintech Firms Now Using Enhanced Data To Threaten Legacy Banks
Many of the most successful fintech firms are using data and modern technology to gain scale and brand awareness to be considered formidable. Read More
Data Analytics
How Banks and Credit Unions Can Grow Deposits with AI
Artificial intelligence has given fintechs and big banks an edge in the deposit fight. Community institutions now have a chance to catch. Read More
Financial Marketers Must Rethink How They Gather Consumer Feedback
Simply asking if consumers are happy or sad with your bank or credit union may yield more improvement than sending a massive. Read More
The Bank of the Future Will Have Data Vaults and Money Vaults
The role of banks in the future will be as secure contextual data repositories in an open banking. Read More
AI Advantages in Banking Grow, Adding Pressure for Broad Adoption
Artificial intelligence is critical to digital banking transformation, improving innovation and delivering proactive contextual. Read More
Data and AI Power the Future of Customer Engagement in Financial Services
Creating the ultimate customer experience requires that financial institutions build systems to deliver real-time insights and. Read More
Using Data to Drive Banking Innovation Demands Strategic Reboot
Three key adjustments can help banks and credit unions forge better links with data analytics experts to refine data 'oil' into rocket. Read More
The Power of CX in Determining Primary Financial Institution Status
Delivering a superior experience in all channels is tough, but essential if banking providers want to be consumers' first. Read More
How Financial Marketers Can Move From Data Analytics Angst to Action
Bank and credit union marketers grappling with the complexity of modern analytics can tame the beast by becoming 'Chief Question. Read More
5 Tips For Financial Marketers to Tap AI’s Personalization Potential
Financial marketers must leverage new technologies that enable personalized interactions and offers — in real time, and in any. Read More
Data Analytics Pitfalls Banks and Credit Unions Must Avoid
Financial marketers face a perfect storm of oceans of data, a slew of new tools and high consumer expectations. Here's how to stay. Read More
Top 10 Retail Banking Trends and Predictions For 2019
Banking trends and outlooks for 2019 from leaders and influencers in financial services, as well as financial institutions from around the. Read More
How Two Banks Are Chasing The AI Dream
To tap the exciting potential artificial intelligence affords, financial marketers must learn from the early success of. Read More
Data is Powerful, But Not Banking’s ‘Silver Bullet’
Big data is not a 'silver bullet'. It is part of a strategic framework that uses analytics and technology to deliver an improved customer. Read More
AI Could Destroy Traditional Banking As We Know It
Artificial intelligence (AI) may create a banking industry where scale and agility win at the expense of the traditional mid-sized players.. Read More
The Psychology of Personalization In Banking
To build a strong individual experience, it is important to understand the psychology of. Read More
Cognitive Banking Requires Culture of Imagination, Not Incremental Steps
At the core of the future of banking is the ability to collect and analyze data while deploying personalized solutions that improve the consumer. Read More
4 Critical Considerations For Implementing AI in the Banking Industry
The best AI solution is one that fits the available skills of the banking organization and solves the highest-priority challenges for the. Read More
Four Ways to Beat Digital-Only Lenders at Their Own Game
Traditional banking providers can either surrender to online lenders, or they can take the fight back with a combination of new tools and. Read More
Turning Data Into Dollars at TD Ameritrade, USAA
Many financial institutions ignore a rich vein of data: the conversations consumers have with the call center. Here's how short calls can lead to big. Read More