Data Analytics Archive

How Two Banks Are Chasing The AI Dream

To tap the exciting potential artificial intelligence affords, financial marketers must learn from the early success of others.

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Data is Powerful, But Not Banking’s ‘Silver Bullet’

Big data is not a 'silver bullet'. It is part of a strategic framework that uses analytics and technology to deliver an improved customer experience.

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AI Could Destroy Traditional Banking As We Know It

Artificial intelligence (AI) may create a banking industry where scale and agility win at the expense of the traditional mid-sized players.

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The Psychology of Personalization In Banking

To build a strong individual experience, it is important to understand the psychology of personalization.

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Cognitive Banking Requires Culture of Imagination, Not Incremental Steps

At the core of the future of banking is the ability to collect and analyze data while deploying personalized solutions that improve the consumer experience.

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4 Critical Considerations For Implementing AI in the Banking Industry

The best AI solution is one that fits the available skills of the banking organization and solves the highest-priority challenges for the business.

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Four Ways to Beat Digital-Only Lenders at Their Own Game

Traditional banking providers can either surrender to online lenders, or they can take the fight back with a combination of new tools and techniques.

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Turning Data Into Dollars at TD Ameritrade, USAA

Many financial institutions ignore a rich vein of data: the conversations consumers have with the call center. Here's how short calls can lead to big ideas.

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Technology and Real-Time Data Give Marketers the Personalization ‘Golden Ticket’

Banking providers that deliver timely, relevant and personalized messages will build loyalty and enjoy stronger revenue growth.

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Data Speaks Volumes, But Are Financial Marketers Listening?

Consumers' banking data is screaming with clues about what they need, but careless banks and credit unions aren't capable of hearing these powerful cross-selling stories.

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PFM 2.0: Reigniting The Personal Financial Management Revolution in Banking

Thanks to the power of data analytics and AI, banking providers can now leverage personal financial management tools in new ways.

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How to Build a Data Strategy That Yields Big Insights and Maximizes ROI

Here are the four steps financial marketers must take to build a data analytics strategy that yields insights with the greatest ROI.

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Financial Marketers Must Tap Data to Build Digital Cross-Selling Engines

Data analytics is changing the baseline of how consumers evaluate banking services and ultimately where they bank. Ignore it at your peril.

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Banking Execs Must Get Hands Dirty to Dig Up Data-Driven ‘Gold’

Experts in the banking industry say there won't be any data analytics 'gold rush' if senior leaders don't roll up their sleeves and do the dirty work.

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How Chime Bank Is Using AI to Drive Growth and Open More Accounts

Here's how one digital bank is using predictive personalization on its website to open 79% more new accounts in just ten weeks.

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2018 State of Financial Marketing: Adoption of Martech Solutions Remains Anemic

The use of digital marketing technology tools remains low in the banking industry, impacting marketing effectiveness and customer experience.

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The Four Ps of Data-Centric Organizations: People, Platforms, Processes and Partners

Here are the four pillars financial marketers must use to rebuild their organization entirely around data analytics and data management.

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The Art and Science of Data Analytics in Financial Services

Data analytics isn't just about statistical correlations. It's about teasing out real insight that can be used to personalize everything from products to communications.

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Artificial Intelligence and The Banking Industry’s $1 Trillion Opportunity

If artificial intelligence lives up to its potential — and consumers become more comfortable with it — financial institutions could add over $1 trillion to their balance sheets.

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Why Financial Marketers Should Care About Open Banking

Traditional financial services will be impacted by new competitors, more data availability, and greater consumer expectations in the era of open banking.

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