Banks Investing to Provide Omnichannel Experience
Leveraging new technologies and big data, banks and credit unions are investing to improve mobile, online and branch consumer experience.
Search Results: digital payments
With Fintech, If You Can’t Beat Them… Buy Them
Buying a technology company can speed innovation while improving a bank's or credit union's bottom line.
Marketing Mobile Banking to the Masses
Banks and credit unions are putting more marketing muscle into promoting their mobile banking platforms. Some are starting to go further.
Wells Fargo Uses Pop-Up Branches to Introduce Apple Pay
The use of pop-up branches and social media by Wells Fargo provided a low-cost way to introduce and promote their Apple Pay partnership.
Security Issues Shaping Consumers’ Payment Behavior
As concerns about payment card security increase, the factors that go into selecting a preferred method of payment are also changing.
The Non-Banks People Want To Bank With (Or Do They?)
Every once in a while, a consumer study is released whose findings are…well, let’s just say “hard to believe.” One of those studies crossed my desk this week. A survey of 3,800 Americans and Canadians revealed that 50% of respondents said that they would be likely to bank with Square if the company offered banking […]
Three in Five Americans Fear Mobile Banking
Mobile banking is on the rise, but so too are the efforts of hackers, causing many consumers to question the security of this new channel.
American Express Ups Ante In Bid For Walmart Shopper
Amex and Walmart have partnered to provide a valuable incentive to Bluebird customers while creating social buzz on digital coupon sites.
Fifth Third Soaks Up Social Media Success Finding Jobs for Customers
The bank's campaign to find new jobs for customers who were struggling with their mortgage payments struck a chord with consumers in social channels.
Big Banks Promote Apple Pay Partnership
Before Apple Pay even been launched publicly, Apple's banking partners started heavily promoting their relationship in digital media.
Is Apple Pay a Banking Trojan Horse?
Apple Pay looks like a great collaboration between credit card companies, financial institutions and retailers. There could still be losers.
Is Coin Card Success in Jeopardy?
Despite high awareness and strong crowdfunding, the future of the Coin card is in doubt, showing the difficulty of innovation in payments.
Wearables Not A Top Banking Priority
Despite hype around wearable banking, most global fintech leaders recommend a 'wait and see' approach to investment in wearable technology.
9 Insights For Lasting Banking Relationships with Millennials
The findings revealed in this study could reshape how banks and credit unions attack the Millennial market.
Credit Unions Tap Facebook to Fuel Growth in New Loans
Multiple credit unions are proving that Facebook can be a viable channel for originating sales leads and new loans.
Google, Apple, Facebook and Amazon Should Terrify Banking
Banks and credit unions should be more worried about the loss of payments insight than whether tech giants become banks.
Next Gen PFM: Contextual Money Management
While the demand for standalone PFM never materialized, digital money management with real-time insights is finally about to take off.
Rethinking the Potential of the Underbanked Segment
It's more important than ever to understand and serve the needs of the underbanked consumer that represents 20% of US households.
The Mobile Moments Of Opportunity (Or Why Mobile Wallets Haven’t Caught On)
The mobile moments of opportunity come from providing capabilities that go beyond simply digitizing the existing set of capabilities.
9 Reasons to Scrap Your Marketing Plan for Millennials
Financial marketers have targeted other generations with success, but no segment gives the banking industry more heartburn than millennials.
Mid-Year Mobile Banking Update
As we look back on mobile banking predictions made six months ago, it's clear much has changed and that there are still great opportunities
Customer Engagement in Banking: Something (Meaningful) Must Happen
Banks and credit unions struggle fostering customer engagement when they dwell too heavily on products. Fortunately there is another way.