Exploring GenAI Options Beyond OpenAI’s ChatGPT
Most of the headlines go to OpenAI's ChatGPT family, but there are other ways to get into generative artificial intelligence.
Most of the headlines go to OpenAI's ChatGPT family, but there are other ways to get into generative artificial intelligence.
Our top five stories from 2023 covering artificial intelligence and generative AI that no banker can miss.
Cheat Sheet: A deep dive by Mastercard on generative artificial intelligence probes the balance between innovation, ethics & customer protection.
Here's how one bank, one credit union and one fintech made tech upgrades that improved employee and customer experience.
There are now more than 13,000 martech solutions available, with still more on the way. With so many options, how can marketers rightsize their tech stacks?
Trends emerge for banks to reinvent customer lifetime value, personalization, digital platform thinking and reimagined experiences.
A new software platform promised to streamline account opening. But upskilled team members are what made it work.
Control of some payments channels may be shifting, as banks lose their edge over merchants.
A guide written for national banks should be required reading for any banking institution that wants to venture into buy now, pay later.
Broader and deeper deployment of AI will require a nuanced approach to both the technology and the role of humans.
A combined marketing-IT experiment at Ally Financial saved thousands of hours of staff time. Next year will see bigger and deeper implementation.
Powered by cards and savings, founder Max Levchin's Affirm is aiming to become a major payments brand, challenging traditional consumer credit.
Explore the big ideas, new innovations and latest trends reshaping banking at The Financial Brand Forum. Will you be there? Don't get left behind.
Read More about The Financial Brand Forum Kicks Off May 20th
Banks and their customers are both navigating turbulent times. Empathetic marketing can help them thrive together.
An industry challenged on all sides by new technologies, new competitors and circling regulators cannot afford to play defense.
How will the debate between AI "boomers" and "doomers" play out in banking?
Common wisdom says economic uncertainty means smaller marketing budgets. But Comperemedia says the bold should double down for growth.
Many banks' digital offerings remain challenging or inaccessible to the disabled. How AI can help fix that.
Why leadership from the big banks is needed to drive regulatory clarity on the use of AI in investing products and services.
The rapid proliferation of digital products and services is exposing skill gaps among frontline employees that banks need to address if the technology is to deliver on its promise.
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
A $350 billion opportunity awaits banks and merchants that can figure out how to let AI power seamless embedded finance.
AI can drive better decision making in lending by helping banks and credit unions find the sweet spots among credit risks.
CSI surveyed community bankers nationwide to learn their investments and goals. Read the interactive research report for the trends and strategies for success in 2024.