How OpenAI’s Turmoil Could Impact Banking’s Use of Generative AI
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
Banks need to accelerate their digital transformation to better manage through economic uncertainty. Tools to harness data should be a high priority.
A survey of marketers at banks, credit unions and fintechs illustrates the need to pivot in response to marketplace dynamics and highlights the challenges that must be overcome to succeed.
Banks must leverage data, predictive analytics and modern technology to enable personalized, real-time engagement across the customer journey.
Q&A: MeridianLink's Devesh Khare explains how banks can leverage data and technology to stop customers from drifting away amid intensifying competition.
Financial services companies have long used AI to enhance products and combat fraud, but large-language models are a game-changer. This generative AI primer is for payments execs.
Chasing perfection often delays deployment and denies customers cutting-edge experiences. Bankers should embrace progress as their goal.
Banks that lead with bold customer value strategies can reinvigorate relevance and relationships, improving trust, engagement and loyalty.
Which priorities are gaining traction? And which are losing steam? One key to success in digital banking transformation is flexibility.
A significant evolution of marketing is underway, driven by the availability of 'infinite data,' modern technology and evolving rules.
Credit card transactors have different spending habits and lifestyles than credit revolvers. Here's how marketers can use these insights.
How can traditional banks and credit unions protect their primary relationship status with customers when they start to stray?
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With a building-block approach, banks and credit unions get plug-and-play transformation that delivers in days and weeks, rather than years.
What's the holdup? And what must banks and credit unions do to finally show better results from their digital marketing efforts? Our research offers some insight.
David Feuer of Galileo shares why building an end-to-end digital platform can support customer journeys from the inside-out, delivering contextual solutions in real-time supported by data and analytics.
Darryl Knopp at FICO discusses the current state of personalization in banking and how organizations can use applied intelligence systems to improve experiences, engagement and loyalty.
Hyper-personalization and democratization of data are among trends transforming banking, improving CX, raising efficiency and driving growth.
Decision management platforms combine the power of analytics and artificial intelligence to enable smarter banking decisions at scale.
Banking organizations are using technology to break down data silos, improve data quality, and deliver insights for a broader array of staff.
Banking trends and priorities for 2023 from financial services and business leaders, as well as financial institutions from around the world.
To prevail, banks must use data and analytics to enhance distribution, product innovation, back-office efficiency and improved experiences.
More fintechs than banks offer mobile apps for children. The apps create long-term loyalty and strengthen the brand to the whole family.
Discover how State Employees Credit Union maximized process efficiency, increased loan volumes, and enhanced member value by moving its indirect lending operations in-house with Origence.
Read More about Success Story — Driving Efficiency and Increasing Member Value