Will Banks and Fintechs Become Retail Media Networks?
Chase Media Solutions, now followed by Revolut's own effort on new media revenues, raise questions about privacy, personal data and what consumers will trade for them.
Chase Media Solutions, now followed by Revolut's own effort on new media revenues, raise questions about privacy, personal data and what consumers will trade for them.
Are these common misconceptions about open banking putting your bank on the wrong path? Or keeping your efforts in 'park'?
Attention to detail, being selective in new partners, and a shift to business-oriented fintechs are all part of the strategy.
Settlement of a lawsuit that began in 2005 will shift the balance of power in how consumers pay merchants.
Credit card lending boosts big banks' loan growth as consumer spending normalizes post-pandemic.
Dissatisfaction with banks could hike attrition in 2024. The solutions begin with simple behavioral adjustments in branches and call centers.
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
In his annual management letter, Jamie Dimon, JPMorgan Chase chairman and chief executive, analyzes the impact of three key technologies.
Blending five BofA and Merrill apps into one with common functionalities was a step-by-step project that took years.
Putting Capital One auto loan power into a mobile app is just one of the ways Sanjiv Yajnik and his teams have shaken up banking.
Banks are moving beyond pilots and proof of concept efforts into all-in use of GenAI, says Zac Maufe, Google Cloud's banking specialist.
Consumers love the convenience, but new research finds nagging disappointment the wallet experience.
Achieve a better return on your marketing investment. Leverage behavioral data and analytics to target the right customers with the best possible offers.
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A pivot from mass marketing to speedy product development drives customer growth and revenues.
Mergers and moving to the cloud help drive new thinking about data. Marketing must be in the room as decisions are made.
GenAI is growing rapidly in adoption among banks. Laggards and holdouts can still catch up.
As banks charge ahead with GenAI, regulatory risk looms, thanks to slow agency rulemaking.
Innovation isn't everything as the growing ranks of buy now, pay later users favor factors that play to older firms' strengths.
Biden lauds CFPB's card late fee final rule as the banking industry heads to court to kill it.
TD joins early adopters like J.P. Morgan Payments, Square and Stripe in empowering merchants to use iPhones as payment terminals.
The walls between banking and payments, credit and savings will dissolve in the hands of a few dominant players.
If Capital One successfully picks up Discover's payments network, the result will be a major realignment of the payments space.
A few high-profile failures have tarnished the category. There may be more bad news to come. How can regionals regain their shine?
Vericast’s 2024 Financial TrendWatch explores seven of today’s most critical financial services trends to provide a complete view of the current loyalty landscape.
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