Notably Quotable: What Banking and Tech Leaders Think of Generative AI
Here’s what industry leaders are saying about the promise and peril of generative artificial intelligence.
Green Dot Plans Big Push for Direct-to-Consumer GO2bank
This banking-as-a-service leader will put the bulk of its $50 million annual marketing budget behind its own mobile banking app to draw consumers.
Apple Pay Later, Tech Giant’s BNPL Entry, Off to Strong Start
Apple's buy now, pay later entry is poised to give established players like PayPal, Afterpay & Klarna a run for their money, research shows.
3 Strategies for Enterprise AI Success That Are Tried and ‘Truist’
Enterprise AI projects often get derailed. An expert on artificial intelligence in banking details how Truist stays on track.
Citibank Courts Merchants with a Twist on Embedded Payments Options
Citi Pay ushers in consumer lending options for merchants that go beyond the white-label credit card. In fact, the card part is virtual.
Are You Fighting Yesterday’s Checking Account War Instead of Today’s?
Those new checking account gains giving you some relief could really be a worrisome 'walking dead’ horde. The digital competition is winning.
How Banking Execs Are Navigating the Pitfalls of Artificial Intelligence
'85% right' might work for ChatGPT rough drafts, but giving someone just 85% of their bank balance wouldn’t fly. Execs talk margins of error and other AI issues.
Personal Financial Management Is the Next Must-Have for Mobile Banking Apps
Banking and credit card apps without PFM features are so outdated that customer retention is going to suffer, especially with Millennials and Gen Z.
There Are Only Two Kinds of Community Banks: The Innovative & the Doomed
Industry veteran Jay Sidhu frets that time is running out for community banks to get serious about innovation. He has ideas for motivating change.
Topsy-Turvy Student Loan Battle Means Lenders Need to Re-Educate Themselves
The moratorium on student loan payments is ending (sort of) & the Biden debt forgiveness plan is dead (sort of). But really neither is kaput.
SoFi Has Big Plans for the $2B of Deposits It’s Scooping Up Every Quarter
SoFi sure isn’t hurting for deposits. One year in as a bank, this fintech predicts it’ll show a profit for the first time ever, as it plots major loan growth ahead.
Ally Taking ChatGPT Slow, But Could Be Using It By Yearend
Ally's CMO says 'resistance is futile' on ChatGPT. The digital-only bank has a plan to ensure this generative AI tool writes a success story.
Avoiding ‘Me-Too’ Fintechs with Unusual Banking-as-a-Service Strategy
New York BaaS provider Piermont Bank works with business-focused fintechs and expects its strategy to lend greater resilience even as other players bow out.
‘It’s Game On:’ Paze’s Push to Reshape the Future of Digital Payments
Paze reveals some new details as it pushes to get merchants on board. But data on its digital wallet rivals shows the uphill battle ahead.
Funny ‘Bank of Joyce’ Ads Stand Out in Crowded Atlanta Market
Many bank marketers avoid using humor, but this reinvented community bank turns a scripted misunderstanding into an award-winning campaign.
The Deposit Strategy Behind Customers Bank’s FDIC Loan Deal
Customers Bank saw a bunch of specialized loans on sale at a 15% discount and a bunch of bankers who could do more. It connected the dots.
1 in 3 People Plan to Borrow as Inflation and Recession Fears Take Toll
About half of Millennials & four in 10 Gen Zers plan to get new credit or refinance soon. Interest in credit cards & consumer loans is high.
How Citizens Bank Became the U.S. Home Equity Leader
A digital initiative to make home equity applications faster & easier for borrowers helped make Citizens No. 1 lender in this booming sector.
First Horizon Back on Offense with $100 Million in Tech Spending to Come
With the TD Bank deal scuttled, the 36th-largest U.S. bank lays out its game plan as an independent player. Deposits & tech are big focuses.
Truist Plays ‘Long Game’ with Gamified Mobile App to Boost Deposits
Truist is gamifying savings and financial education to encourage improvement on both fronts. Here’s the plan for its 'Long Game' mobile app.
Reviving Customer Testimonials with Flair in Huntington Bank’s Ad Campaign
An Oscar-winning documentary filmmaker shows relationships Huntington bankers have with real customers they’ve helped in advertising campaign.
TD Bank’s No-Interest Credit Card: Niche Product or Trendsetter?
Just as credit card rates hit a record high, here comes TD Clear, the first U.S. credit card that charges no interest and no late fees.
