Economic Trends Hasten Transition to Digitization in Banking
The digital transformation effort is costly, so you might expect it to slow down amid economic headwinds. But banks can't let that happen.
The digital transformation effort is costly, so you might expect it to slow down amid economic headwinds. But banks can't let that happen.
Does customer segmentation work? Apparently so — a 240% lift in loans won over this financial institution in Washington state.
Short-term decisions often derail long-term growth. The right investments in digital transformation and strategic partnering avoid that.
The regional bank is using a test-and-learn approach with its new digital assistant, which has already improved contact center efficiency.
To prevail, banks must use data and analytics to enhance distribution, product innovation, back-office efficiency and improved experiences.
Successfully transplanting a fintech into a bank environment may take more than cash. Cultural fit is more important than ever.
Banks and credit unions face fierce hiring competition. Focusing on five key factors will help them attract Gen Z and Millennial talent.
Climate-related missteps risks are growing, and more chief sustainability roles are being named. But their role isn't always well defined.
The growing trend erodes productivity and impedes strategy. Bankers can change that, but be fair and clear or you’ll make things worse.
The Great Resignation isn't over, yet the massive trend has already left a deep imprint on banking regarding hybrid work, benefits and more.
The efficiency and cost savings resulting from workload automation allow banks and credit unions to focus on innovation and growth.
To help customers navigate financial decisions, top-performing bank marketers must be able to extract — and act on — insights instantly.
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Fintech layoffs and changing economic conditions are making banks and credit unions more attractive for tech workers — a crucial opportunity.
McKinsey: Shift to digital works only when mobile becomes ultra-convenient for service, giving branches the job of people helping people.
Consumers increasingly expect banks to embrace environmental policies. That can create tensions, but also opportunities for loan growth.
The country's top SBA lender — the 'original niche bank' — bets big on embedded banking using a modern core. A key goal: low-cost deposits.
Chief Diversity Officers are in demand. Are financial institutions prepared to institute the necessary changes to support their success?
Banks that invest in digital banking transformation and a skilled workforce will be prepared for times of economic uncertainty.
Adding a modern loan system is vital for credit unions and banks to meet consumer expectations, but it's hard to do. Here's how to proceed.
Three major factors are driving down noninterest income for banks and credit unions. Understanding them is key to managing their impact.
Many banks have shied from using TikTok, but the video-sharing app is so popular with young adults that more bank marketers are jumping in.
Formerly foes, fintechs now can be a lifeline through partnerships that enable banks to deliver banking-as-a-service and embedded finance.
Vericast’s 2024 Financial TrendWatch explores seven of today’s most critical financial services trends to provide a complete view of the current loyalty landscape.
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