The Importance of Continuous AI Innovation in Banking
As artificial intelligence advances and reshapes banking, AI maturity becomes crucial for financial institutions to remain competitive.
As artificial intelligence advances and reshapes banking, AI maturity becomes crucial for financial institutions to remain competitive.
Banking and credit card apps without PFM features are so outdated that customer retention is going to suffer, especially with Millennials and Gen Z.
Bank of America, Fifth Third and many other banks and credit unions bring in focus groups for product development and more.
Banks will make better use of data to enhance decision making, automate processes and personalize CX. Here's how they can get there.
Despite emphasis on data and the deployment of many artificial intelligence solutions, banking is far from achieving the full benefits of AI.
The competitive pressure for banks to increase use of AI is running smack into growing pushback over model bias. 'Explainable AI' can help.
Most mobile banking providers cover the basics, but in areas like app-based money management, a few standouts are surrounded by also-rans.
Many banking technologies leverage artificial intelligence and machine learning, but not knowing what's inside the black box can be risky.
Changing consumer views (and tech company policies) about use of data for marketing are forcing banks to rely more on 'first-party' data.
BofA's Retail Banking Chief reveals why the bank's digital+human wellness strategy builds engagement and checks fintech competition.
Personalized, proactive experiences are what consumers want in banking. Data and analytics are ways to deliver, but progress lags badly.
Tapping AI's banking potential has barely begun, but its impact on CX, operational efficiencies, and lending will be profound.
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
BofA is counting on huge increases in digital engagement through new products and channels to translate into increased market share.
Refocusing on what consumers really want from open banking and using the technology to save them time and effort are essential.
Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence.
Profiles of the new entries offer traditional institutions (and other neobanks) insights on both new and well-tested app-based features.
The megabank succeeded where others failed by creating a channel-agnostic 'engagement platform' that Millennials and Gen Z love.
Banking as a service is hot and getting hotter. Here’s why you might want to jump on the BaaS train while it’s still in the station.
Input from people who live and breathe technology for a living helps keep this institution on the leading edge and off the bleeding edge.
The latest update of The Financial Brand's Neobank Tracker includes 50+ new digital-only banks from around the globe.
The offering (which also involves Green Dot) draws on heavyweight marketing and technology expertise targeting the lucrative SMB market.
Here are the digital players with a huge impact on key market segments in financial services — both established players and up-and-comers.
Gain centralized access to the credit bureaus and 20+ alternative data sources. Leverage advanced analytics to optimize marketing campaigns and loan decisions.
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