Search Results: PFM

The two generations have some similar banking preferences, but banks and credit unions shouldn't assume both age groups are alike.

Understanding someone's financial mindset means more than typing them by generation or sorting them by assets.

The Financial Brand's list of digital banks is the largest database of fintechs providing financial services to consumers and businesses.

Fintechs are using data, AI and personalization to show people they can reduce financial stress much better than traditional banks.

These data-driven AI technologies can help banks and credit unions pursue real digital transformation and generate more revenue.

In-branch selling is more effective, but four steps related to the digital onboarding experience can help overcome the deficit.

Banks and credit unions have piles of data about people's spending and life events, but often it's not actionable. Here's how to change that.

Success will require a solutions focus in messaging and product features along with finding ways to restore the human element in banking.

'Plex,' a combined checking and savings product that plugs into the Google Pay wallet, pulls in more banks. Citibank explains its plans.

In uncertain times, the commitment to being a digital banking champion is more important than ever, providing financial growth and resilience.

Fintech apps now face stiffer competition as financial institutions have upped their game. But will the rest of the industry keep pace?

Why banks and credit unions can (and must) begin using AI tools to improve CX and transparency and to make innovation a core competency.

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person experience.

Institutions have resisted cooperating with third parties to open their consumer bases to outsider, but more use of APIs may unlock the door.

Both banks and credit unions are lagging with key technologies like artificial intelligence, prompting their fintech reassessment.

Reluctance to embrace 'open' trend hinders banks and credit unions and encourages further Big Tech inroads. Fintech partnerships would help.

A mobile-first fintech platform propels the major mobile carrier into banking business. The partnership is possibly the first deal of many.

What happens when a company like Apple with the world's most faithful customer base decides to become a bank?

Apple and Goldman Sachs have teamed up to offer a credit card in a deal that may foretell future pairings with more ominous consequences.

These digital-first players are aggressive, CX-obsessed upstarts looking to disrupt financial services forever.

What's next in the future of chatbots? Experts lay out the financial industry's path forward for bot-powered insights delivered via voice or text.

Chatbots provide banking the ability to use data, analytics and machine learning to deliver personalized advice and solutions.