Big Study Examines Retail Banking Channel Preferences
Cisco has released findings from a broad, multi-channel study, gauging consumer preferences for branches, mobile, video and social.
Search Results: digital account opening
Checks Die While Online Thrives, But Gen-Y Still Use Branches
A study by Fiserv reveals Gen-Y is more active in brick-and-mortar channels. Meanwhile, checks continue their march toward extinction.
Branch Showcase: Experimental Concept Stores & Flagship Designs
Banks explore a wide range of innovations in branches: iPads, espresso bars, meeting pods, internet kiosks, and even custom scents.
Black Friday & Cyber Monday: Who Says Banks Can’t Play Too?
2011 marks the third year in a row that ING DIRECT has held promotions on either Black Friday or Cyber Monday. This year, it's both.
It’s Time to Fuel Your Promotions With Gas Giveaways
With gas prices soaring, there's no better time to use free fuel in your financial institution's contests, giveaways and sweepstakes.
Umpqua Bank Debuts Next-Generation Store Model
Umpqua continues to evolve its branch design with a huge green interactive ribbon called the "Discover Wall."
Maximize Your Website by Humanizing It with Live Online Chat
An in-depth look at the issues involved with developing a chat strategy for your website — from people and processes to costs and technology.
The 15 Most Common Brand Positions in Retail Banking
Banks like to wrap their brands around familiar themes. Check out these common brands and you'll probably see one that your bank is using.
Project Flipside: The Alternative to Doing Nothing
Banks can't ignore younger banking customers just because they're young. Here's creative marketing getting banking tools into their hands.
See Barclays Bank of the Future… It’s Here Now
Barclays has opened a new flagship branch at Piccadilly Circus in London. The bank describes the project as “the first ‘brand concept’ branch in the UK,” covering 8,000 square feet of retail space over three floors. “We have taken inspiration from retailers such as Apple and Nike,” said Mike Amato, Chief Distribution & Product Officer/Barclays […]
Harris Bank Says It’s ‘Here to Help’
Harris Bank unveiled a branding campaign to drive home the bank’s "here to help" message, a slogan the bank has used for the past two years.