Inside the Bank Selling Its Own Fintech Software
The OakNorth neobank+fintech model confirms that banking and technology are increasingly inseparable. It may prove to be a template.
Search Results: customer journey
Why Bank of America Believes Financial Health is the Future of Banking
BofA's Retail Banking Chief reveals why the bank's digital+human wellness strategy builds engagement and checks fintech competition.
Three Factors Can Make or Break Your Bank’s Strategic Plan
How banks and credit unions sort out sales culture, branching strategy, and budget controls will impact their future success.
Webinar: First Comes Acquisition. Then Comes Retention.
Hear from industry leaders on what you can do now and as you plan for the future to deepen relationships through data driven personalization.
7 Things to Do (And Avoid) with SMS/Text in Bank Marketing
SMS texting is used often by banks for alerts, but not much for marketing. With an open rate over 90%, texts can be a highly effective tool.
Why Bank Martech Platforms Need a First-Party Data Identity Foundation
Bank marketers considering decision engines to deliver personalized CX must understand they are just one part of a modern marketing stack.
How Banks Can Capitalize on Their Data to Stay Competitive
Fintech competitors are grabbing wallet share. It’s critical banks mine first-party transaction data to retain customer relationships.
Digital Bank & Fintech Slogans: 200+ Taglines from Around the World
Digital banks & fintechs strive to set themselves apart with slogans that stress innovation, inclusion and frequently anti-bank snubs.
Why Good UX & Strong Security Are Critical in Mobile Banking
No trade-off is needed between good user experience and security in mobile banking. Consumers will abandon overly complex banking apps.
The Future of Capital One: CEO Richard Fairbank’s Strategy
28 years ago, Richard Fairbank founded Capital One. What's his strategic plan now? Buy Now, Pay Later, banking as a service, and mergers.
How Banks Can Transform Online Bill Pay Into a Personal Finance Tool
Newer tech simplifies money movement and management, helping to put banks and credit unions back into the center of peoples’ financial lives.
Financial Institutions Can No Longer Ignore Cryptocurrencies
Cryptocurrencies are an ever-changing field, which looks risky to legacy financial institutions who are terrified of losing the security of a consumer wallet. But, cryptocurrency is an offering no financial institution can ignore, says Alkami's Stephen Bohanon and NYDIG's Patrick Sells.
Why the Cloud is Critical to Your Digital Banking Strategy
Cost reduction is no longer the main driver for adopting cloud technology solutions, the real value is in revenue growth and agility.
Using Technology to Break Down the Operation Silos in Banking
Workload automation can help eliminate internal data and product barriers, aiding digital transformation and easing the talent squeeze.
Why SoFi’s Tech + Bank Deals Could Disrupt Traditional Banking
The student loan refi lender is building a new banking model around payments and digital banking platforms, plus a national charter.
5 Pivotal Marketing Trends in Banking for 2022
Out of dozens of issues for financial marketers to focus on, a handful will shape marketing strategies this year and beyond.
Capitalizing on the Cross-Sell Is Table Stakes
Banks and credit unions can attract new prospects and retain their current consumer base with the strategies discussed in this webinar.
How Data and AI is Transforming the Future of Banking
Data and AI in banking will improve back-office systems, decisioning, customer engagement, and financial institutions' operating model.
How Financial Marketers Can Make People Feel Better About Fees
New research shows that banks and credit unions don't have to get rid of overdraft, ATM or checking fees, just change how they're perceived.
7 Traits Bankers Can Learn From Olympic Champions
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be successful.
How a U.S. Central Bank Digital Currency Could Impact Payments
The first CBDC blueprint has been published, a key step on the road to creating the dollar equivalent of China's 'digital yuan.'
Two Innovative Banking Technologies for The Years Ahead
Quantum computing and edge computing may seem complex to most bankers, but their potential to improve credit, analytics and risk is huge.