Digital Transformation in Banking

Articles about digital transformation in banking examining the future of mobile, online, and digital banking channels, including trends, strategies, solutions and new technologies banking providers need to accelerate their digital transformation journey.

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Nine Takeaways from Citi's Deep Dive into Gen AI and Banking

Banking faces a 'readiness gap' between AI aspirations and deployment. Financial institutions must build strategies now to make banking more resilient.

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Current State of Digital Banking Transformation

Everyone is trying out digital transformation, but few are getting it right. Paga's Alan Trefler says most of it is more hype than reality. He talks the challenges of embracing digital transformation models and finding the right staff to get it running right.

The Power of Design in Banking Digital Transformation

What goes into the design of a customer experience-first brand? Alex Kreger and Monika Cālīte from UXDA talk why banks and credit unions should utilize design thinking into developing their internal processes.

One-to-One With Apple Co-Founder, Steve Wozniak

Apple's co-founder Steve Wozniak sat down with Jim Marous to discuss the importance of digital transformation and the level of fintech competition in banking. He provides lessons and entrepreneur advice through his personal life story.

A Practitioner’s Guide to Digital Transformation

Sonia Wedrychowicz used to run digital transformation at JPMorgan Chase and DBS Bank, and offers key insights into how to achieve a strong digital culture in banking and how to humanize the digital experience.

How Mobile Banking Drives Digital Transformation

Mobile banking apps continue to grow more relevant for financial institutions, says Temenos' Thomas Hogan. Yet, banks can't forget the value of customer experience across the board, regardless of the channel.

Building One-To-One Digital Relationships

Banks and credit unions need to be customer-focused leaders in this new digital world. Best-selling author Don Peppers talks what that looks like in the modern banking industry.