Playing Catch Up: Top Trends Banks Are Prioritizing in 2024
Success in 2024 and beyond hinges on reallocating technology investments and priorities from defensive stability to strategic growth.
Trends 2024: Who Wins if AI Takes Over White-Collar Jobs Like Banking?
A new report asks what would happen if an AI-driven "productivity miracle" lowered the cost of cognitive tasks to zero. Who wins and who loses?
Banking 2030, Part 5: Opportunities and Challenges in Banking’s Core Offerings
Special Report: Good news: Many current lines of business will endure in the bank of the future, enhanced and augmented by digital technologies.
Banking 2030, Part 3: Banking Innovation is Paramount Even as Regulatory and Competitive Pressures Mount
Special Report: Why a challenging environment cannot distract banks and credit unions from the imperative to innovate.
Trends 2024: Is Record-Breaking Pace of Bank Branch Closures Easing?
In 2024, bank closures will be well off their pandemic highs – mainly because there are few locations left for banks to feasibly cut.
Banking 2030, Part 2: The Seismic Forces Shaping the Industry
Special Report: In the second of a four-part series on the long-term future of the banking industry, we examine the four major industry transformations currently underway.
Trends 2024: Prepare for Disruptive Activism from a Politicized CFPB
While a pending Supreme Court case threatens its funding, an increasingly political CFPB also faces an industry more willing to fight back.
Trends 2024: Banks Must Ramp Up Protections as Mobile Fraud Grows
An explosion of malicious software targeting mobile applications and their users will be security priority No. 1 in 2024.
From Mini-Millionaires to Overemployed: Five Emerging Demographic Cohorts for 2024
The economic turmoil of the past two years created new consumer segments with unique financial needs.
Banking 2030, Part 1: The New Realities of Banking
Special Report: The first of a five-part series on the long-term future of the banking industry, looking past current challenges to future growth.
In 2024, Gen Z Will Get Its Money Advice from TikTok. Should Banks Jump into the Conversation?
More than two-thirds of Gen Z say they've made purchase decisions based on TikTok content – and financial products and services will be no exception in 2024.
Trends 2024: Banks Must Rethink Employee Comp and Benefits
In a tight labor market, bank employees who feel underpaid or undersupported can — and will vote — with their feet.
Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024
While overall bank tech spending remains flat, intensifying focus on security and fraud means that regtech will demand an ever bigger piece of the pie.
Trends 2024: Four Banking Growth Strategies for a Challenging Year
Beset by threats on all sides, banks and credit unions need to focus their efforts in 2024 on a short list of priorities.
Why Marketers Need to Rationalize and Aggregate their Martech Stacks in 2024
There are now more than 13,000 martech solutions available, with still more on the way. With so many options, how can marketers rightsize their tech stacks?
Trends 2024: How Fintechs are Balancing Growth with Compliance Risk
More than one-third of fintechs paid more than $250,000 in compliance penalties in 2023. Are fines increasingly the cost of growth?
Payments Trends 2024: As Shopping, Buying and Paying Blur Together, Banks May Lose Ground
Control of some payments channels may be shifting, as banks lose their edge over merchants.
Ready to Jump into BNPL in 2024? Read this 360-Degree Analysis from OCC
A guide written for national banks should be required reading for any banking institution that wants to venture into buy now, pay later.
