Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

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Smaller Banks Risk Losing Digital Customers

Will customers leave their primary financial institution for a better digital banking experience. Craig McLauglin, the CEO at Finalytics, says it could happen.

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Buy Now, Pay Later: A Digital Solution to an Age Old Problem

Buy now, pay later is revolutionizing the marketplace — for both financial and non-financial firms. How can BNPL be a win-win solution for everyone involved? PayPal's vice president of global pay later products Greg Lisiewski has the answer.

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The Need to Create Differentiated Digital Banking Experiences

Nearly three-quarters of customers are saying personalization is extremely important to their banking experiences says Capco'shead of U.S. banking and payments Lane Martin.

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The Great Banking Debate Rewind

Did you hear about the great banking debate? If not, that's okay. Jim joined Cornerstone Advisors' director of research Ron Shevlin to break it down.

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Mastering Quantum Marketing in Banking

The financial marketing sector is going to encounter its biggest disruption yet: quantum marketing. Not sure what that entails yet? Jim Marous sat down with Mastercard's chief marketing officer Raja Rajamannar discusses what bankers need to know.

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Digital Banking Pioneer Shares Secrets of Success

How do you combine tech and analytics (and innovation) in banking in an efficient and feasible way? Nicole Lorch, president and chief operating officer of First Internet Bank, has the insights you need.

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How to Create an Inclusive Digital Experience

Is your banking platform set up for an 8th-grader? It should be, says Texthelp's James Deignan and Fidelity Investment's Jeff Wissel.

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The Importance of a Challenger Mindset

What goes into a challenger bank mindset? What separates it from a legacy institution? It's more important than ever, says 11:FS' chief commercial officer Eric Fulwiler.

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The Increasing Need for Talent, Inclusion and Diversity in Banking

How can banks and credit unions build a workforce and internal customer that can keep up with hybrid working? Humanidei and O'Rourke's president and CEO Jill Nowacki has the insights.

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Creating Lovable Experiences Through Innovation Simplicity

Innovation is important in banking (especially in a digital banking world). But, arguably, even more important is navigating it with simplicity, says author and management consultant Jin Kang Moller.

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So, What Happens When Every Brand is a Bank?

Almost half of non-banking companies say they're already investing in embedded finance, says Accenture's chief operating officer Eric Sager and cross-industry financial services lead Ben Brown. Where does the banking industry lie?

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Bitcoin: The Next Battlefield for Retail Banking Customers

Three-fifths of people who trade cryptocurrencies say they wish their bank would invest in the technology. NYDIG's Patrick Sells explains why.

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How Innovation Can Accelerate Digital Transformation

Are you struggling to navigate digital transformation? One of the best people you can learn from is here: Michael Ruttledge, chief information officer at Citizens Bank. Michael joined Infosys president Mohit Joshi to discuss it.

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Winning the Battle for Trust Against Fintech Firms

How can legacy financial institutions defend their customer relationships in a digital age, against fintechs? Learn more from EY's principal for digital transformation Nikhil Lele.

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Digital Transformation: Not Just For Big Banks

How can local banks and credit unions compete with the megabanks and fintechs that understand the importance of a strong digital experience? Hear from Ameris Bank's chief innovation officer Ross Creasy and Valley Bank's chief digital product officer Stuart Cook.

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Differentiation Requires Personalized Digital Banking Experiences

Personalization is daunting in the banking industry — especially in keeping up with the fintechs that have mastered it. Fiserv's director of solution consulting Colleen Dabbs walks through the barriers to success.

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Why LendingClub is Well Positioned for Future Growth

LendingClub acquired Radius Bank, and quickly became a fintech marketplace bank. What's on the horizon? How is it maintaining relationships with its borrowers? Hear from CEO Scott Sanborn.

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Why a Big Bank Executive Jumped to a Digital Credit Union

The digital customer experience is critical, and Alliant Credit Union has mastered it. The credit union's CEO Dennis Devine sat down with Jim Marous to share how Alliant got where it is.

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Bad Data Sells, Better Data Serves

Data can improve the customer relationships banks are looking to strengthen. CEO and founder of Flybits, Hossein Rahnama explains how.

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How Microsoft Embraced Data Transformation

Microsoft's GM of enterprise data Karthik Ravindran talks through the firm's data transformation journey and how data maturity is the key to success for banks and credit unions.

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Keys to Success in Community Banking

Where can local and regional financial institutions succeed against the megabanks? Where are the opportunities? Kasasa's Gabe Krajicek has the answers.

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Turning Market Disruption Into Banking Innovation Opportunity

Citi's former chief innovation officer Amy Radin (now the founder of Pragmatic Innovation Partners) emphasizes the power of an innovative culture in banking.

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How Banking Can Thrive in a Post-Pandemic Reality

The future of banking will separate the winners from the losers, says IBM Institute for Business Value's global research leader Paolo Sironi. What do banks and credit unions need to know to explore the new normal?

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Driving Digital Sales in Financial Services

Growth is not guaranteed in banking, and banks needs to follow a well-defined formula to multiple their results, says CEO of the Digital Growth Institute James Robert Lay.

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The Importance of a Modern Banking Platform

FIS Global is helping banks find the right investment in available technologies. Andrew Beatty, the head of Global Next Generation Banking, shares his projections for where the industry needs to focus efforts.

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The Evolution of the Branch Strategy at Citi

Following the Covid-19 pandemic, many banks and credit unions rethought their branch strategy. Bank branch as a delivery model is key to growth in banking, says Citi's Mindy Mercaldo.

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Using Data and Insights to Drive Growth in Banking

How does data set the foundation for modern banking? Segmint's Marla Pieton and North Brookfield Savings Bank Marco F. Bernasconi, Jr. are here to provide their insights.

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The Future of Payments is Fast, Seamless, Safe and Embedded

Payments are a competitive winner in banking, not just a cost center. IBM's global payments leader Mike Cook talks how banks can keep up with a new generation of payment providers.

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What Defines a Digital Banking Winner?

Financial institutions that are winning in the digital revolution are innovating the back-office and modernizing their backend technology, says chief research officer at Celent

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The History of Fintech Transformation

Getting funding for his digital bank wasn't always easy. Simple's CEO Shamir Karkal discusses how innovation in the banking industry has set he and his colleagues apart.

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