Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

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WeBank: The Most Advanced Digital Bank in the World

WeBank was the first digital-only bank to hit the Chinese banking industry, and it was founded as a way to provide banking solutions to underserved customers and SMBs, says executive vice president and CIO Henry Ma.

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The Role of Banking in the Future of Digital Identity

Digital IDs are, for the most part, a young and unadopted technology — particularly by the traditional banking industry. However, as they grow more popular, it'll be important that banks and credit unions understand the benefits and risks of KYC and digital identity verification, says David Birch.

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Can Two Legacy Banks Become a Digital Banking Leader?

BB&T and SunTrust merged, and set the foundation for Truist Bank's success. Here, the bank's CIO Scott Case talks us through the merger and the role technology played in smoothing out the cracks.

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OCC Provides Path For Banking Revolution

Brian Brooks, the acting comptroller of the OCC, used to work at OneWest Bank, Fannie Mae and even as chief legal officer at Coinbase. It helped set the stage for his insights on the regulations that would shape the banking industry.

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Jump-Starting Your Career During a Pandemic

Take risks and disrupt yourself. That's the advice from American Heart Association's EVP of Marketing and Communications Katrina McGhee on how people can jumpstart their career, and get started in banking.

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Most Digital Lending Not Ready for Prime Time

MeridianLink's Product Director Christopher Maloof says the key for banks to succeed in an ever-growing digital world is to revolutionize the back-end processes.

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How to Build a Digital Banking Lifestyle ‘Super App’

It's another case of a legacy bank launching a digital bank — but it's also another success story. In 2017, Emirates NBD launched Liv (and recruited Jayesh Patel to sit at its helm). Only a few years later, it has more than 300,000 users and growing.

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Dave: A Digital Banking Platform for the Underserved

Everyone is talking about how to address the underserved populations in banking. Few actually develop a working strategy to fill the gap. That's why Jim sat down with Dave, a a new digital bank led by CEO Jason Wilk to learn more about the challenger bank's mission.

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BankMobile: From Fintech Bank to Techfin Platform

BankMobile started out as a brainchild of Customers Bank. Then, it acquried a college student checking platform, then it partnered with Sprint Mobile. Later, it partnered with GooglePay. Co-founders Jay and Luvleen Sidhu discuss the digital bank's story and the plans for growth in banking.

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Varo: The First Nationally Chartered Fintech Bank

Why did Varo pursue a national charter? Better question yet, how did it achieve it? The digital bank's founder and CEO Colin Walsh sat down with Jim Marous to talk through the process of earning a U.S. charter and the benefits of existing as an exclusively-digital bank.

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Wealthfront: Transforming From a Robo-Advisor to Digital Bank

Andy Rachleff, co-founder of Wealthfront, and his business partner Dan Carroll took the financial industry by storm when they built Wealthfront. Since its launch, it has evolved from wealth management platform to digital savings products and, now, checking accounts.

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Financial Marketing Takes Center Stage

Covid-19 changed financial marketing more than anything else in the eight years that the Digital Banking Report had witnessed. Deluxe's President and CEO Barry McCarthy sat down with Jim Marous to talk out how.

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How Covid-19 Redefined Consumer Expectations in Banking

Consumer expectations changed during the Covid-19 pandemic. Citizens Bank's Chief Experience Officer Beth Johnson has insights into the short- and long-term methods banks can utilize to keep customers engaged.

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The Power of Social Media Influencers in Banking

Influencer marketing is a growing trend in banking, says founder and COO of Amra and Elma Elma Beganovich. It's essential for a stronger bank social media strategy.

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Covid-19 Provides Wake-Up Call for Cloud Banking

Has your bank or credit union tried out cloud computing? It's a critical part of the digital transformation journey for financial institutions, says IBM's Global Chief Technology Officer and Margaris Ventures' Spiros Margaris.

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What Makes Navy Federal a Perennial CX Leader?

What makes a digital CX leader? Look no further than Navy Federal Credit Union. The credit union's SVP of Marketing and Communications Pam Piligian sat down with Forrester's Vice President and Research Director Harley Manning to talk Navy Federal's strategy, and what sets them apart from the crowd.

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Challenger Bank Grows by Supporting Financial Inclusion

Stuart Sopp, founder and CEO Current, says the Covid-19 pandemic was the launchpad for the digital bank. It already serves over a million active users a year, and is forecasted to keep growing.

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CaixaBank: Innovation Drives Digital Transformation

CaixaBank's digital lifestyle platform imagin is making waves in banking digital transformation. Benjami Puigdevall sat down with Jim Marous to talk how imagin was created, and what's on the horizon for the bank.

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How Citi Maintains Customer Loyalty During a Pandemic

Covid-19 hit the banking industry hard, particularly with loyalty and reward programs. Citi's U.S. Consumer Bank Chief Marketing Officer Mary Hines talks through what her team did to revolutionize loyalty program interactions during this time.

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Marcus by Goldman Sachs: Digital Banking Built for the Consumer

Goldman Sachs' Marcus is a big deal in the banking industry. As other fintechs struggle to pick up funding rounds, Marcus is rising to the top. Learn more about the digital bank from the bank's Head of Brand and Marketing Dustin Cohn.

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Four Seismic Shifts Impacting the Future of Banking

Nancy Giordano discusses how the recent confluence of pandemics have impacted the future of work, our perspective on social inequities, changes in consumption and our understanding of ourselves.

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Banking Must Move Beyond Rhetoric on Social Issues

Legendary basketball coach Mike Jarvis shares the lessons he learned in his career on how leaders and financial institutions can meet the needs of their community.

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Is There a Fintech Fallout on the Horizon?

During the Covid-19 pandemic, digital banks rose to the surface in banking. Hear from Anthony Thomson, who is the chairman and co-founder of three (Metro Bank, Atom Bank, and 86 400) on how his team have done it.

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Why Covid-19 Will Stimulate Innovation in Banking

Innovation used to be slow to happen in banking. The Covid-19 pandemic, however, forced banks and credit unions to get creative, says IBM's former Singapore head of innovation lab, Richard Turrin.

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Data and Advanced Analytics: A Key to Survival

Financial institutions struggling to keep up with the innovations needed to compete in Covid-19 should pursue data analytics technologies, says MX's Ryan Caldwell and Brandon Dewitt.

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Leadership Excellence During A Crisis: An Interview With Tom Peters

Author Tom Peters says the most respected leaders shine amidst a crisis. This is no different for the banking industry.

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How Fintech Unicorn Lemonade is Disrupting Insurance

Lemonade, a fintech unicorn, is rattling the insurance industry. Its CEO Daniel Schreiber joins Jim Marous to talk about the technology it's integrating and its business model.

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The Covid-19 Impact On The Future of Retail Banking

The Consumers Bankers Association's president and CEO Richard Hunt talks how he anticipates this period of uncertainty will affect the retail banking industry.

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The Digital Banking Tipping Point

A tipping point’ is the moment of critical mass, when an idea, trend or behavior crosses a threshold and spreads like wildfire. Chris Skinner, CEO of the The Finanser, talks what that moment is in banking.

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Covid-19 is Fast-Tracking Digital Transformation in Banking

Tamara McCleary, CEO of Thulium, says digital transformation is less about digital disruption and more about personal disruption and evolution.

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