Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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MX: The Next Frontier of Money Experiences
Jim and Jim Magats, the CEO of MX Technologies, talk how data and analytics insights can power banking in 2022 and beyond.
Accelerating Innovation for Financial Institutions of All Sizes
How do banks and credit unions provide customers with the services they always have, but also given them new offerings with new technologies, says Constellation Digital Partners' Kris Kovacs.
FedNow: The Future of Instant Payments
FedNow is coming closer to completion, and it'll allow financial institutions of all sizes to provide safe and effective payment solutions to customers. Here's what it'll look like says FedNow business executive at the Federal Reserve Financial Services Nick Stanescu.
BMO Harris: Why It’s Important to Promote Gender Diversity in Fintech
The banking industry is growing more gender inclusive. Still, how many female fintech founders have you seen? Not many, suggests BMO Harris Bank's Niamh Kristufek and Andrew Harrison who emphasize how investing in female founders is critical.
Ways Technology Can Positively Impact Costs, Efficiency and Reporting
By investing in digital tech, banks can address evolving customer preferences, mitigate risk, and achieve regulatory compliance, says AutoRek's business development manager Nick Botha.
Turning Information Overload into a Personal Superpower
Data and information overload is real, especially in the age of artificial intelligence. Advanced Human Technologies' chairman Ross Dawson talks through how banks can digest the data and get valuable insights.
The Best Customer Experiences Start with Identity Protection
Keeping consumer (and business) data is at the crux of trust in banking, especially during onboarding, says the CEO of IDology, Chris Luttrell. How can that trust be fostered as more institutions invest in new technologies?
How AI is Transforming the Banking Industry
Banks need to stop getting just hyped about AI integrations, and actually invest in the technology, says AI influencer Imtiaz Adam, who emphasizes the technology is critical across an entire enterprise.
Using Behavioral Science for Financial Marketing Success
Behavioral science is critical for banks to understand how consumers will react to various tactics and strategies, says HBT Marketing's co-founder Nancy Harhut.
Reaching Digital Maturity With Continuous Product Design
Continuous product design — along with real-time data — can be institution-changing for banks and credit unions struggling to keep up with new back-end technologies, says Quantum Metric's founder and CEO Mario Ciabarra.
Leadership During Times of Uncertainty
The Covid pandemic signaled a new need for strong leadership in the modern financial institution. Charlene Li, chief research officer at PA Consulting, talks how banks can create a stronger culture of leadership.
How All Banks Can Now Offer Industry-Leading Digital Mortgages
Most mortgage experiences are painful, filled with friction, and very time-consuming. Enter mortgage-as-a-service (MaaS) solutions from Rocket Mortgage, says executive vice president Sam Schey and Q2's Jonathan Price.
Locality Bank: Using Modern Technology to Serve Small Businesses
Small businesses are hardly ever served well by the banking industry, even while they're the foundation of the American economy, says Corey LeBlanc, co-founder of Locality Bank.
Embedded Finance and BaaS: The Future of Banking
Embedded finance can be the seamless bridge between a bank brand, the consumer and ultimately the banking provider, says FIS Global's Mike Kresse and Taira Hall.
Daylight: Meeting the Unique Needs of the LGBTQ+ Community
Nearly 30 million Americans consider themselves part of the LGBTQ+ community, but how banks and credit unions market LGBTQ-friendly products? Daylight is doing that, says CEO Rob Curtis.
Synovus Bank: The Journey to Become a Digital Bank
Not every financial institution can launch a digital brand, and few can do it well. Hear from Liz Wolverton, Synovus' head of consumer banking and brand experience, on how she executed it.
Is Your Data Strategy Future-Ready?
Data and artificial intelligence are driving digital transformation in banking, and could help institutions grow their revenue — fast, says Segmint's Greg Gruning and Busey Bank's Brian Lindemann.
How to Think Like a Brand and Not a Bank
"Think Like a Brand, Not a Bank": This is the book no financial marketer can miss from Allison Netzer and Liz High.
Modernizing Payments for an Embedded Banking Future
Embedded payments, like embedded finance, is inevitable in the modern banking industry. However, three-fourths of banks and credit union globally still aren't prepared for the trends, says Zeta's Bhavin Turakhia.
Are Big Banks Hurting Competition, Innovation and Equality?
The largest banks have the biggest competitive innovation in today's financial industry, says author James Bessen. That's why the industry needs to democratize technology.
Identity Fraud is a Customer Experience Opportunity
As financial institutions invest more in new technologies, they must also keep an eye on identify fraud and the solutions on the market to mitigate the risks, says TransUnion's senior director of global identity and fraud Chad Gluff.
What Are The Essentials to Transformation Success in Banking?
Digital transformation is not a project or a destination. It's a constantly evolving process for financial institutions, says McKinsey & Company's senior partner Seth Goldstrom. He explains how to do it well.
How to Prepare for the Engagement Banking Revolution
Did you know you can win customers (for life) through embedded banking? It's a critical part of the new banking CX, says Backbase's chief executive officer and founder Jouk Pleiter.
From Personalization to Profits in Banking
Personalization is a key strategic priority for any financial institution wanting to distinguish themselves from other banks and fintech competitors. Jim Stapleton, senior vice president of Epsilon explains what goes into it.
An Inside Look into Morgan Stanley’s Evolving Brand Strategy
Alice Milligan was named the chief marketing officer of Morgan Stanley, after the acquisition of E-Trade. Learn how she has led the bank to its success with her brand strategy.
WeBank: A Model for the Future of Digital Banking
WeBank has over 300 million customers and 2.7 million small business banking with it. It's attracted customers through its use of AI, blockchain, big data, cloud computing and more, says chief information officer Henry Ma.
Delivering Financial Education to Customers and Communities
Financial education, while useful to provide meaningful insights to customers, can also be a great way to build trust with consumers, says EVERFI's vice president of strategic partnerships Ryan Swift.
Strategies for Banks to Withstand an Economic Downturn
There's a strong chance that there will be a recession this year, but it also presents a key opportunity for banks and credit unions to become more competitive, says Cornerstone Advisors' chief research officer Ron Shevlin.
The Unique App That Makes Financial Education Rewarding
How can banks and credit unions capture the interest, and loyalty, of Gen Z'ers? Bolun Li, the founder of Zogo thinks he has the answer, and it lies in the quality of financial education products.
How Economic Instability Will Impact the Banking Industry
If the Fed must raise rates to restore economic calm, could it start a recession that pushes the unemployment rate higher? And how does this impact banking? Hear from CUNA Mutual's chief economist Steven Rick.