FEATURING: Mark Aldred, Head of International Sales at Auriga
Banks and credit unions are rethinking their distribution strategies as more people than ever are using digital channels. Despite this shift, closing all branches is not the best alternative. Neither is keeping them all open.
Forward-thinking banks are adopting alternative models, including self-service banking that is complimented with new technology in a lean branch format. Organizations are realizing that optimal distribution begins by making all channels more efficient and effective.
The guest for this Banking Transformed Solutions episode is Mark Aldred, International Head of Sales for Auriga. We discuss how bank branches are only one component of an improved distribution strategy, as organizations strive to embed banking within a consumer’s daily life.
Auriga, leading supplier of software and technological solutions for the banking and payments industries, wants to help bank branches avoid closure by moving to a “Lean Bank Branch” model. This reinvents branches as leaner operations with enhanced customer value through self-service for simple functions and video calling booths for personalised advice – reducing operating costs yet putting human connection and conversation back into banking.
Find out more here.
About the Banking Transformed Podcast
In each Banking Transformed podcast, host Jim Marous has candid conversations with the world’s foremost leaders on what it takes to transform financial institutions during an age of digital disruption. His guests discuss technology, channels, innovation, customer experience, leadership, culture and competitive forces that are changing the banking industry faster than ever before.
Named as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.
As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.