Banking Podcasts: Banking Transformed Podcast with Jim Marous

As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.

For insights and analysis of the latest digital banking trends — and to receive updates when new Banking Transformed podcasts are released — sign up for The Financial Brand’s email newsletter!

Click here to get your CEO featured on the next Banking Transformed podcast.

The Importance of Global Payments Functionality

Community banks and credit unions that offer international payments services to their customers can keep ahead of the financial institutions only providing domestic transactions.

LISTEN NOW

Improving Customer Experiences With Alternative Data

Banks and credit unions must streamline bank onboarding and credit application processes. Trulioo's Zac Cohen talks alternative data and the role it can play in providing credit to previously underserved markets.

LISTEN NOW

Is The Future of Community Banks at Risk?

The Kafafian Group's Jeff Marsico sees the banking industry swarmed by outdated infrastracture and changing consumer behavior. What's the role banks can play to keep up?

LISTEN NOW

Winning in a World of Digital Giants

Fintech firms built exclusively on digital platforms are disrupting the legacy financial institutions — big time, says founder and chairman of Constellation Research Ray Wang.

LISTEN NOW

Secrets of a Chief Digital Banking Rockstar

Dominic Venturo is the chief digital banking officer at U.S. Bank and it shows. He has streamlined onboarding processes and innovated the backend systems for the national bank.

LISTEN NOW

Innovation in Digital Account Opening and Onboarding

Onboarding and digital account opening is an irreplaceable component in the modern banking experience. How many banks do it well? Hear from Synovus' Zach Hamilton and Washington Trust Bank'sTami Ferguson.

LISTEN NOW

Digital Banking Transformation During Turbulent Times

Disruption in banking is chaotic and, let's face it, incredibly stressful. However, it's critical that banks keep innovating during disruptful times, says Boston College's Jerry Kane.

LISTEN NOW

Rethinking the Future of Distribution

What is the role in the modern banking distribution strategy? Mark Aldred, head of international sales at Auriga talks how banks can embed banking deeper into people's lives.

LISTEN NOW

Speed, Simplicity and Empathy Drive CX in Banking

If you're looking for the ultimate customer experience advice, look no further than Jay Baer, author and founder of Convince & Convert. Are financial institutions ready?

LISTEN NOW

The Business Case for Sustainability and Doing Goo‪d

Banking isn't just about turning a profit. In fact, financial institutions must continue to think about the impact they leave on the communities they serve, says Unconventional Ventures' Theo Lau and Bradley Leimer.

LISTEN NOW

How to Compete for Buy Now, Pay Later (BNPL) Customers

BNPL firms are cropping up more and more, points out Amount's Adam Hughes. How does it affect traditional POS card volume or traditional debit and credit card offerings?

LISTEN NOW

The Rise of Big Tech Platforms in Banking

Big tech platforms — like Amazon and Google — are encroaching in the financial service sector from checking accounts to contactless payments. Hear from Oxford University professor Pinar Ozcan on banks can innovate to stay ahead.

LISTEN NOW

The Product Expansion Strategy of Marcus by Goldman Sachs

Goldman Sachs' Marcus is only growing in popularity with consumers, and with that, expanding its product offerings. Learn more from the bank's head of product of consumer business, Sonali Divilek.

LISTEN NOW

The Power of a Data-Driven Culture at TD Bank

TD Bank pivots around a data-center strategy. But, how does this work in reality? The bank's EVP and global head of innovation, John Thomas, sat down with Jim to explain more.

LISTEN NOW

Digital Transformation Success at a $60 Billion Bank

Digital transformation can be tricky in the banking industry. Chief Transformation Officer Ravi Vakacherla shares how he navigates the obstacles at Peoples United Bank's.

LISTEN NOW

Google: Friend or Foe to Legacy Banks?

Google is slowly entering the banking industry and offering more services and partnerships to traditional banks and credit unions. The VP of Financial Services for Google Cloud Yolande Piazza, who manages fintech partnerships, has some interesting insights.

LISTEN NOW

Personalized Videos: The Future of Customer Engagement

Personalization video-based customer experiences is a major new trend in the banking industry, particularly to teach consumers about new services, says Jim Disco, the CEO of SundaySky

LISTEN NOW

How to Win in the Experience Economy

Customer experience is imperative for the modern financial institution, but it can cost a lot of time and monetary investment for banks and credit unions, says Strategic Horizons LLP co-founder Jim Gilmore.

LISTEN NOW

What’s Next: 2021 Banking and Fintech Trends to Watch

What will 2021 look like for the banking industry? What shifts will stick around long-term? Cornerstone Advisors' Ron Shevlin talks the trends happening in banking.

LISTEN NOW

How to Build the Best Mobile Banking App

Nearly half of banking customers say mobile is one of their top three priorities, says iSky Research's founder Mark Donohue. How can banks and credit unions reduce friction?

LISTEN NOW

Keys to Successful Leadership in the Future

Legacy leadership and culture, while it may not seem critical, can make or break a banking organization. Jacob Morgan, a TED speaker and acclaimed author, walks through how financial institutions can embrace new change.

LISTEN NOW

Digital Banking Transformation Never Stops at Chase

When your institution is as large as Chase Bank, you can't afford to stop innovating. Allison Beer, whose the head of digital, talks through the future of technology investments at Chase.

LISTEN NOW

Tinkoff: Russia’s Challenger Bank of the Future

Digital bank Tinkoff is a lone wolf in Russia, but it is amassing attention internationally. It's picking up awards for its digital channels and cloud-based call center, which are growing as its CEO Oliver Hughes sets his eyes on building a lifestyle super app.

LISTEN NOW

Starling: Not Your Typical Challenger Bank

There are hundreds upon thousands of fintechs and digital banks, all with a niche and new problem they're trying to solve. But Starling Bank is different, and its CEO Anne Boden explains why.

LISTEN NOW

How Will Banking Evolve As We Enter The New Year?

Covid-19 rattled the banking industry in 2021 as banks and credit unions internationally scrambled to find digital solutions to serve their customers with, says Deloitte's Center for Financial Services' Executive Director Jim Eckenrode. How will this year affect the future of banking, and what's to come technologically?

LISTEN NOW

Closing the Gender Gap in Banking and Fintech

Most of the fintechs in the industry today were disproportionately founded and are run by men, says Neha Mehta, whose the founder of FemTech Partners. She says that has improved, but the biases run deep and must be addressed.

LISTEN NOW

Delighting Customers By Removing Friction From Banking

The easiest way to keep customers captivated by your bank's customer experience is by integrating behavioral science methodologies, says Roger Dooley, keynote speaker and best-selling author.

LISTEN NOW

How Banks Can Build a Culture of Innovation in Times of Crisis

Infosys Finacle's Chief Business Officer Sanat Rao sat down with Jim Marous to discuss the latest findings of the Digital Banking Report.

LISTEN NOW

Banking Can’t Ignore the Gen Z Potential

Gen Z'ers are misunderstood and miscategorized by the banking industry, says Gen Z and Millennial researcher Jason Dorsey. He talks his new book, "Zconomy, How Gen Z Will Change the Future of Business – And What to Do About It" and what financial marketers should improve for the generation.

LISTEN NOW

The Future of Banking Starts Now

The future of banking isn't clear, but it's happening now, and it's all digital. Traditional banking isn't dead, but it is transforming. Hear from futurist and acclaimed author Theo Priestley on what the banking industry can expect over the next several years.

LISTEN NOW