How Huntington Aims to Deepen Its ‘Skinny’ Digital Banking Relationships
Huntington Marketplace, a fledgling digital initiative, offers consumers reasons to expand their relationship, creating more ties between them and the bank.
Huntington Marketplace, a fledgling digital initiative, offers consumers reasons to expand their relationship, creating more ties between them and the bank.
Learn how to deliver a world-class, omnichannel digital banking experience that's fast, responsive and frictionless.
To become more customer centric, financial institutions must transform the way they create, deliver, and communicate solutions for consumers.
In using the Super Bowl as a marketing platform, banks and credit unions favor regional ads and social media campiagns — with good reason.
One in four applicants drops out while signing up for banking services. Address these top pain points to increase sales.
In order to succeed in digital banking, financial institutions will have to partner with third-party fintechs, says vice president of digital experience at Citadel Credit Union, Courtney Rowan.
Fintechs and third-party solution providers are speeding the development of new business models in banking through collaborative innovation.
Many banks are focusing on digital transformation, but about one in three deploying it at scale or in part are disappointed. What's wrong?
ChatGPT, the artificial intelligence chatbot, impressed us in a discussion about its abilities and its perspectives on the future of banking.
Helping community banks catch up with technology is the goal of a partnership between banks, a fintech VC firm and an asset manager.
Banks are better positioned to generate positive results from innovation initiatives. But legacy cultures and processes impede progress.
Use of branches is up, and use of multiple banking providers by consumers is way up, new data shows. Here's what it means.
Create a sustainable competitive advantage with faster time to market by drastically reducing implementation time.
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Improving digital banking is 'Job 1,' but branches generate a ton of sales. Here's what digital and branch teams can learn from each other.
Community financial institutions share artificial intelligence tactics that help them optimize their sales and marketing efforts.
Community and midsize banks and credit unions are investing in technology to add digital capabilities and improve their customer experience.
Better digital banking UX increasingly relies on 'application programming interfaces.' Here's how they improve functionality and efficiency.
Should you create a new digital bank brand to attract new customers? The answer is, 'It depends.' Here’s some insight for figuring it out.
Some banks pursue a niche, some focus on digital innovation. Then there's Valley Bank, doing that and more. Welcome to the new banking world.
Keeping consumer (and business) data is at the crux of trust in banking, especially during onboarding, says the CEO of IDology, Chris Luttrell. How can that trust be fostered as more institutions invest in new technologies?
The efficiency and cost savings resulting from workload automation allow banks and credit unions to focus on innovation and growth.
Too many banks and credit unions are neglecting the digital experiences customers really want. Here’s what they’re missing.
Covid thrust interactive teller machines (ITMs) into the spotlight. Now bank executives are wondering if they will permanently replace ATMs.
Build a modern credit card strategy that balances profitability and risk, adopts the latest technology and delivers the customization that cardholders demand.
Read More about Navigating Credit Card Issuing in an Uncertain Economic Environment