Top Digital Banking Transformation Trends
Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes.
Search Results: regulations
When Bankers Video Conference from Home, Who Else Watches?
With many banking employees still working from home, video meetings are the norm. But bad tech or employees' workarounds may cause leaks.
Challenger Bank Strategies for Banks and Credit Unions
Taking a page from challengers' playbooks can help traditional institutions avoid the 'commodity' product trap and spur customer acquisition.
Successful Banking M&A Needs Creative Communication in 5 Key Areas
There’s no such thing as too much communication when executing mergers or acquisitions. That may actually be the key to your success.
COVID Lessons Community Financial Institutions Must Apply
How banks and credit unions responded to the pandemic can help them solve thorny technology, data, leadership and culture challenges.
6 Steps Before Adding E-Signatures to Your Lending Process
Digital signature technology has been helping banks and credit unions serve people through COVID-19 but are not risk-free.
How Banks Can Reduce Fraud and Improve KYC Compliance
Banks want to accelerate customer growth. Yet the current regulatory landscape and distributed data and resources create barriers for growth.
OCC Provides Path For Banking Revolution
Brian Brooks, the acting comptroller of the OCC, used to work at OneWest Bank, Fannie Mae and even as chief legal officer at Coinbase. It helped set the stage for his insights on the regulations that would shape the banking industry.
Digital Transformation Demands a Culture of Innovation
Creating an innovation culture using data, advanced analytics and techwill position organizations for successful digital transformation.
How Data and New Technologies Are Transforming Digital Lending
An important component of digital banking transformation is the ability to provide credit across digital platforms seamlessly and on demand.
Financial Marketers Must Eradicate Fine Print Surprises
When did you last really read what your institution tells consumers in agreements? Does your contact staff quote text that doesn't exist?
How Marketing Can Save Banking By Defining a New Mission
Too much focus on process and profits over purpose is disconnecting banks from customers. Four questions provide the key to a culture shift.
17 Essential Features Your Financial Institution’s Website Must Have
With uncertainty the norm, an adaptable website is vital for every bank and credit union. This checklist will guide your site update plans.
How to Protect Your Financial Brand’s Marketing Integrity and Compliance
Establishing a proactive marketing framework helps a successful financial institution to improve brand value while remaining compliant.
5 Trends Shaping the Post Pandemic Future of Financial Marketing
Financial marketing has increased in importance as a result of COVID-19. Financial institutions must understand the trends and respond accordingly.
How Financial Marketers Can Prevent Legal and Compliance Breaches
6 ways marketing technology can help financial institutions manage brand compliance issues before they blossom into regulatory disasters.
Data Critical for Retail Bankers as Digitization Increases
Consumers demand increasing agility and personalization out of mobile and other offerings. Data analytics can help banks deliver.
Open Banking Gets a Big Jump Start from COVID
In some ways the U.S. has passed Europe. Here's why all banks and credit unions must have a strategy for a trend that's reshaping banking.
Greater Acceptance of AI Translates to Lower Satisfaction Levels
Consumers expect more benefits than they're getting from the technology. Key for financial institutions is to humanize the AI experience.
Fintech Charters Signal a Tectonic Realignment in Banking
New life for the specialized charter plus a payments version rank high for Acting Comptroller Brian Brooks, former fintech and bank exec.
CRA: Empty Bank Branches Do Not Help Communities
Declines in branch traffic are making the Community Reinvestment Act obsolete. There are better metrics than just counting branches.
Digital Channels Critical to Financial Marketers in the COVID Economy
The role of marketing has increased at financial institutions as consumer expectations rise and as digital strategies pay off.