From TikTok to Trust: Building Relationships with Gen Z
For Gen Z consumers, banks must learn strategies to connect through hyper-personalization, social media marketing, financial empowerment and purpose.
For Gen Z consumers, banks must learn strategies to connect through hyper-personalization, social media marketing, financial empowerment and purpose.
Amazon One, the retailing giant's payment bet, raises the question: Do people need digital wallets when they can pay with the ultimate wearable — their hand?
Whatever happened to Paze, which was supposed to roll out in time for the 2023 holiday shopping season? Get a detailed look at what's ahead for the big banks' digital wallet.
'Payment Jedi' Peter Davey hopes to take Alloy Labs consortium members where no community bank has gone before. His mission? Launch Chuck.
Even the 'experimenters' who use digital wallets more than other consumers find them clunkier than debit cards. Better product design and messaging would help.
Amazon Pay is a BNPL latecomer. But partnerships with the fintech Affirm and JPMorgan Chase could put it at the forefront of major growth in this payments segment.
The massive disruption in payments hints at what open banking will spark for all of U.S. financial services. Is your tech strategy ready for this?
An analyst sizes up payments innovations threatening to erode consumer use of credit cards. He sees dim prospects for buy now, pay later.
Which priorities are gaining traction? And which are losing steam? One key to success in digital banking transformation is flexibility.
To avoid disintermediation, financial institutions must build embedded finance solutions that will grow deposits and loans.
Here’s what industry leaders are saying about the promise and peril of generative artificial intelligence.
This banking-as-a-service leader will put the bulk of its $50 million annual marketing budget behind its own mobile banking app to draw consumers.
See how PwC's Industry Cloud for Banking can help solve everyday business challenges.
At least 150 banks and credit unions have joined Threads so far, and more hop on every day. What's their strategy for this new social media app?
Citi Pay ushers in consumer lending options for merchants that go beyond the white-label credit card. In fact, the card part is virtual.
McKinsey's digital & artificial intelligence leaders offer a roadmap to transformation success, including a case study on how DBS Bank did it.
Banks that implement a BaaS strategy are drawn to benefits such as access to deposits and loans from outside their own geographic markets.
New York BaaS provider Piermont Bank works with business-focused fintechs and expects its strategy to lend greater resilience even as other players bow out.
Consumers like buy now, pay later options. Isn't it time traditional players gave them better BNPL programs?
As digital transformation in banking booms, enthusiasm for Agile, a project management philosophy developed in the technology sector, grows.
Paze reveals some new details as it pushes to get merchants on board. But data on its digital wallet rivals shows the uphill battle ahead.
Many bank marketers avoid using humor, but this reinvented community bank turns a scripted misunderstanding into an award-winning campaign.
With the TD Bank deal scuttled, the 36th-largest U.S. bank lays out its game plan as an independent player. Deposits & tech are big focuses.
Create a sustainable competitive advantage with faster time to market by drastically reducing implementation time.
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