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The Future of Banking: Beyond the Glass

Derek White, the CEO of Galileo shares his perspectives on the need to create DIY experiences beyond the glass in a podcast recording in front of an SRO audience at the Financial Brand Forum in Las Vegas.

Published on June 2024 in Banking Trends

FEATURING: Derek White, CEO of Galileo

As digital technologies rapidly transform the financial services landscape, banks and credit unions face the challenge of adapting to evolving consumer behaviors and expectations.

In this episode of the Banking Transformed podcast, recorded live at the Financial Brand Forum, we’re thrilled to welcome back Derek White, CEO of Galileo and a true pioneer in digital banking and financial technologies.

With his extensive experience at the forefront of innovation, including launching the world’s first online bank and driving customer experience at leading institutions like U.S. Bank, BBVA, Barclays, and Google Cloud, Derek brings a unique perspective on the future of banking in the digital age.

In our discussion, we explore emerging trends, the principles of human-centered design, and strategies for building trust and loyalty in an increasingly digital world.

Microsoft

Podcast Sponsor: Microsoft

Microsoft and its partner ecosystem help banks reduce cost and risk, modernize core systems, and delight customers and employees to achieve differentiation and spur sustainable growth.

More at Microsoft.com/financialservices

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