Enhancing the Small Business Payments Experience


Small businesses have a lot of options when it comes to payments — so many options, in fact, that they don’t always know which type of payment to use or the benefits of each.

This white paper, commissioned by Apiture but independently authored by Datos Insights, will help banks and credit unions better understand what they need to do to enhance the payment experience for their small-business customers/members and win a larger share of their business.

It will focus primarily on small-business payment knowledge and preferences, the importance of speed of payment, and the type of data financial institutions can provide. It will also explore small-business interest in mobile payments and the importance of a multichannel offering.

In this report, you’ll learn more about:

  • Enhancing the payments experience for small business customers
  • Accelerating fintech solutions to upgrade your SMB offerings
  • Types of unique tools your financial institution can add to your tech stack to efficiently manage payments

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