Banking Podcasts: Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Nova Credit: Helping Immigrants Realize the American Dream
If there's a population in the underbanked sector in desperate need of banking services, it's immigrants, says co-founder and CEO of Nova Credit Misha Esipov.
Payments Innovation Drives Growth at American Express
The payments market was disrupted by the Covid pandemic in some major ways from AI to blockchain to fintech partnerships to digital currencies. Here's how American Express navigated it from its AmEx Digital Labs executive vice president Luke Gebb.
Technology Drives the Customer Experience at Chase
The digital customer experience in banking had never been more important as it was during the Covid pandemic. Chase Bank navigated the process smoothly and here's how, says its chief innovation officer Gill Haus and chief product officer Rohan Amin.
U.S. Bank: A Case Study in Digital Banking Transformation Success
As it turns out, there's a lot that legacy financial institutions can learn from U.S. Bank. Hear from the bank's chief digital officer Dominic Venturo on the importance of leadership and culture to the digital transformation in banking.
Contextual Engagement Requires Better Use of Data and AI
Data and analytics are more essential in banking than ever before. But, the contextual engagement is failing, says head of marketing solutions at Curinos Sarah Welch.
Looking to 2022 and Beyond: New Rules for a New World
If financial institutions want to succeed in the digital 21st century, it'll be those that leverage data correctly, says author of "The Algorithmic Leader" Mike Walsh.
Banking Differentiation Through Relentless Innovation
Innovation and differentiation in banking requires a receptivity to change. It also needs a readiness for new analytics software, technologies and advanced skillsets, says Jason Heinrichs and JP Nichols, both of whom are the co-founders of Fintech Forge and the Alloy Labs Alliance.
Designing a Future-Ready Branch Network
Branch banking doesn't carry the same weight it used to, but it's still incredibly important for legacy financial institutions, says Jeff Klump, president of K4 Architecture + Design
The X1 Credit Card: A Unique Option for Younger Banking Consumers
What credit card out there works for underserved Gen Z'ers? Not many traditional providers have one. Luckily, there's the X1 Card, says its co-founder Siddharth Batra.
A Solution to Future-Proof Legacy Banking Platforms
Partnering with fintech solution providers is mission critical for a financial institution wanting to improve their digital experience, says Brightfi's Michael Coghlan. How do you find the right ones that fit your institution's needs?
Square: An Increasingly Strong Player in Financial Services
If there is a single small business challenger bank for traditional banks and credit unions to keep an eye on, it's Square. Here, we hear from CEO Lewis Goodwin on his plans and the challenges facing North American fintechs.
Masterclass in Innovation, Transformation and the Future of Banking
Innovation is taking the stage for many banks and credit unions, but the digital maturity is still lacking. What still needs to be done, asks Sanat Rao at Infosys and Miguel Rio-Tinto from Emirates NBD?
Digital Core Transformation as a Catalyst for Success
No financial institution can rely on the core platforms they were using in the 20th century, says Technisys' head of digital core Michael Haney, who talks through the modern banking core and what steps banks and credit unions can take.
The Business Case for Financial Inclusion in Banking
Everyone in banking is talking about the underserved markets. But, are there any institutions actually serving the unmet needs of the underbanked? There's more to it, says Deloitte's Courtney Davis.
How Data, Speed and Simplicity Can Drive Loan Growth
Fintech lenders are making the loan growth space a difficult one to navigate, especially when the best offer wins. CreditSnap's Deepak Polamarasetty and Tom Allman from NASA FCU have the insights bankers need.
The Power of Data, Analytics and the Cloud in Bank Marketing
The marketing industry has some new terms circulating: the cloud, data analytics, digital transformation. But just how do these affect the customer journey in banking? Hear from Deluxe's division president of card solutions Garry Capers to learn more.
Building an Emotional Connection in Banking
Consumers are spending more and more time on digital marketplaces and on social media platforms, further emphasizing the need for speedy and efficient convenience. The chief marketing officer at TD Bank in the U.S. Tyrrell Schmidt is working on just that.
Modernizing Complex Banking Customer Engagements
Investing in digital transformation initiatives in banking is pointless if the back-end processes can't keep up, says Salesforce's distinguished solutions engineer Tom Chang.
The Rise of Technosocialism: An Opportunity of a Lifetime
Technosocialism is inevitable, says Brett King, founder of Moven. It comes as climate change, AI, economic and social standards change.
5 Keys to Data-Driven Strategy in Banking
What goes into a truly transformation data-driven business banking strategy? Hear from Berkshire Bank's Jason White and Segmint's Mark Leher.
Smaller Banks Risk Losing Digital Customers
Will customers leave their primary financial institution for a better digital banking experience. Craig McLauglin, the CEO at Finalytics, says it could happen.
Buy Now, Pay Later: A Digital Solution to an Age Old Problem
Buy now, pay later is revolutionizing the marketplace — for both financial and non-financial firms. How can BNPL be a win-win solution for everyone involved? PayPal's vice president of global pay later products Greg Lisiewski has the answer.
The Need to Create Differentiated Digital Banking Experiences
Nearly three-quarters of customers are saying personalization is extremely important to their banking experiences says Capco'shead of U.S. banking and payments Lane Martin.
The Great Banking Debate Rewind
Did you hear about the great banking debate? If not, that's okay. Jim joined Cornerstone Advisors' director of research Ron Shevlin to break it down.
Mastering Quantum Marketing in Banking
The financial marketing sector is going to encounter its biggest disruption yet: quantum marketing. Not sure what that entails yet? Jim Marous sat down with Mastercard's chief marketing officer Raja Rajamannar discusses what bankers need to know.
Digital Banking Pioneer Shares Secrets of Success
How do you combine tech and analytics (and innovation) in banking in an efficient and feasible way? Nicole Lorch, president and chief operating officer of First Internet Bank, has the insights you need.
How to Create an Inclusive Digital Experience
Is your banking platform set up for an 8th-grader? It should be, says Texthelp's James Deignan and Fidelity Investment's Jeff Wissel.
The Importance of a Challenger Mindset
What goes into a challenger bank mindset? What separates it from a legacy institution? It's more important than ever, says 11:FS' chief commercial officer Eric Fulwiler.
The Increasing Need for Talent, Inclusion and Diversity in Banking
How can banks and credit unions build a workforce and internal customer that can keep up with hybrid working? Humanidei and O'Rourke's president and CEO Jill Nowacki has the insights.
Creating Lovable Experiences Through Innovation Simplicity
Innovation is important in banking (especially in a digital banking world). But, arguably, even more important is navigating it with simplicity, says author and management consultant Jin Kang Moller.