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Building Financial Wellness Strengthens Relationships

Rochelle Gorey, CEO and founder of Springfour and Anuj Vohra from BMO Financial Group, discuss how unique financial wellness tools can improve customer credit results while increasing loyalty.

Published on February 2024 in Customer Experience

FEATURING: Rochelle Gorey, founder and CEO of Springfour and Anuj Vohra from BMO Financial Group

I’m thrilled to have Rochelle Gorey, founder and CEO of fintech startup Springfour, and Anuj Vohra, Head of North American Collections at BMO Financial Group on the Banking Transformed podcast.

We’ll be exploring BMO’s partnership with Springfour to move beyond transactions and debt collection by linking customers with financial resources. This innovative collaboration aims to show empathy, build loyalty, and strengthen financial health, making banking truly work better for consumers through mission-aligned innovations.

This discussion will make it clear that combining capabilities for economies of technology and empathy can construct a brighter future for customers and institutions alike.

Prefer to read the conversation? Check out the edited Q&A here.

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