What Does The Word ‘Federal’ do for FCUs?

By Jeffry Pilcher

Published on July 8th, 2008 in Marketing Strategies

Federally chartered credit union have a few more options with their names than their state chartered counterparts.

The huge number of federal banks and federal agencies using the word ‘Federal’ in their name creates a layer of credibility or added security. Credit unions bearing the ‘Federal’ moniker are (intentionally or unintentionally) suggesting that their brand is backed by some connection to the U.S. Federal Government. (Of course, in the case of federal credit unions insured by the NCUA, this is essentially true.)

For federal credit unions, the word ‘Federal’ is almost like a middle name, wedged in between their first name and the common ‘Credit Union’ surname. Some credit unions choose to emphasize their middle name, others downplay it.

The most common way for federal credit unions to treat their federal status is to tuck "Federal Credit Union" under their main name:

Traditional FCU logos

Other credit unions embrace their federal status by elevating the word ‘Federal’ up to the same size and level of importance as their main name.

Federal Credit Union logos

This treatment encourages staff and the general public to see and say the name differently, as in the following examples where the ‘Credit Union’ surname was dropped altogether.

FCU logos with ‘Federal’ only

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Federal credit unions can also abbreviate their names, like ‘Bay Fed’ and ‘USA Fed,’ to make them more casual and friendly while still preserving the strength and stability implied by the ‘Federal’ brand.

Many federal credit unions can use the abbreviated ‘fed’ in their website domains. This can make it much easier to obtain a short, relevant and intuitive URL, even when you have a common word in your name such as ‘Bay.’

On one extreme end of the spectrum, there are credit unions who have dropped not only ‘Federal’ from their logos, but ‘Credit Union’ as well.

Logos with no FCU

Some would argue that it’s a mistake to shed ‘Credit Union’ from their names, saying you should embrace the credit union difference because that is what makes you unique. It is certainly what makes you unique from banks, but not from other credit unions. When you are a credit union like Allegacy and ENT with billions in assets, you’re not only big enough to have your own brand (one with a shorter name), you’re big enough to support it with the right amount of advertising.

Bottom line: Your name may always be ‘ABC Federal Credit Union,’ but how you choose to treat your logo and refer to yourself is a strategic decision. As a federal credit union, you have options.

One of the biggest benefits federally chartered credit unions enjoy with respect to naming is that they can change names much easier than state chartered credit unions because federal credit unions are exempt from any state laws and DFI requirements to hold member votes to get name changes approved.

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