Trends in Branch Design From Banks and Credit Unions Around The World
Look at these branch projects and you won't see anything resembling the stuffy, boring designs that typified banks in the past. This is the biggest branch gallery The Financial Brand has ever published, loaded with over 100 photos of lounges and hangouts that eschew tellers and transactions in favor of coffee and comfy couches.
This Icelandic bank wanted a high-touch environment that emphasized relationship management and the level of service they aspired to deliver. The design is built upon three distinctive, interlinked zones: the “Quick Serve” zone near the front, the “Community Lounge” in the heart of the branch, and the “Engage and Advise” zone for more consultative engagements.