April Banking People Moves: Who Stayed, Left and Got Promoted

Alex Craddock

Institution: Citibank (New York, N.Y.)
New position: Chief marketing officer
Coming from: Blackrock (New York, N.Y.)
Old position: Global marketing officer

What Craddock said about the new position: “Citi is one of the world’s largest financial institutions with a long and storied history and now under the leadership of Jane Fraser and the Citi Executive Management team it is undertaking a significant transformation. One that is fulfilling on an inspiring strategic vision that I am excited to be able to contribute to personally and in partnership with the Citi marketing and content team, as well as, my soon to be, many colleagues in Citi around the world.

In a significant career moment like this, I can’t help but reflect on my journey to this incredible place. Not the neat, straight-line path that I expected as a graduate trainee joining Renault UK in the summer of 1991, but one full of wonderful and surprising twists and turns that has taken me from automotive to financial services, via creative agencies and technology, and from the UK to the US via Singapore. And one where the many fabulous people I have worked with along the way have not just made it a pleasure but have also had a significant impact on making me who I am as a marketer and business leader, ultimately preparing me for this incredible new opportunity.”

What else to know about Craddock’s new role: Citi has not had a CMO since Carla Zakhem-Hassan left in 2021. Alex Craddock comes from Blackrock, where he spent six years. He previously worked at HP, Visa and Xerox.

Matthew Boss

Institution: TD Bank (Cherry Hill, N.J.)
New position: Head of U.S. consumer banking
Old position: Head of consumer products

What Boss said about his promotion: “We’ve built a strong franchise over the past few decades and have recently introduced a number of product innovations and capability enhancements, but we have so much more to do. It’s as important as ever that we continue to evolve our strategic approach to the business to ensure we’re well-positioned to provide even more value to our customers and communities in the years to come.”

What else to know about Boss’ new role: Matthew Boss is a 25-year industry veteran. In his seven year tenure at TD, he started as the bank’s lead on credit cards and unsecured lending portfolios before being promoted to head of Consumer Product Management in the U.S. “Under his leadership, the bank scaled its deposit business while overhauling its overdraft policy, transformed the cards franchise and optimized its mortgage operations,” says a release announcing the promotion.

Roman Regelman

Institution: BNY Mellon (New York, N.Y.)
Old position: Head of U.S. private bank

Why Regelman said he’s stepping down: “Today we announced that I will be leaving BNY Mellon to pursue new career opportunities. I’ve had the honor and privilege of serving on the BNY Mellon’s leadership team since 2018 – and while my time here has been one of the highlights of my career, it’s only 2.5% of the firm’s 240-year history advancing the future of finance. I had long admired BNY Mellon’s legacy of #trust and #innovation. As an immigrant to the United States interested in finance and technology, few other firms could compare with America’s oldest bank, founded by Alexander Hamilton, and still today a pioneer in modern-day capital markets.”

Michael Rhodes

Institution: Ally Financial (Detroit, Mich.)
New position: Chief executive officer
Coming from: Discover Financial Services (Chicago, Ill.)
Old position: President and CEO
To take effect April 29, 2024

What else to know about Rhodes’ new move: Michael Rhodes is set to take the helm of Ally Financial from Doug Timmerman, who has served as the interim CEO since Jeffrey Brown stepped down officially Jan. 31.

Rhodes, who was hired as Discover’s president and CEO in December 2023, is leaving the credit card company effective April 1. He will be temporarily replaced by board member J. Michael Shepherd. In a statement, Discover said Rhodes “was not expected to have a long-term role at the combined company after completion of the company’s merger with Capital One.”

 

Nadine Ahn

Institution: Royal Bank of Canada (Toronto, Canada)
Old position: Chief financial officer
Took effect April 5, 2024

What else to know about Ahn’s termination: “RBC was recently made aware of allegations involving Ms. Ahn and immediately launched an internal review and engaged outside legal counsel to investigate. The investigation found evidence that, in contravention of the RBC Code of Conduct, Ms. Ahn was in an undisclosed close personal relationship with another employee which led to preferential treatment of the employee including promotion and compensation increases. As a result, the two individuals have had their employment terminated,” the bank said in a release.

Katherine Gibson, the bank’s SVP of finance and controller, will take over as the bank’s interim CFO in the meantime.

Carla Leibold

Institution: Customers Bank (Phoenixville, Penn.)
Old position: Chief financial officer
Took effect April 10, 2024

What else to know about Leibold’s termination: The company issued a Form 8-K in late April stating the following: “On April 10, 2024, Carla A. Leibold’s employment as executive vice president and chief financial officer of the company terminated. Pursuant to the terms of the agreement, the company and Ms. Leibold have agreed that the termination of Ms. Leibold’s employment is a separation by mutual agreement. Ms. Leibold has represented to the Company that she is not aware of any facts that constitute or might constitute violations of the Company’s legal or regulatory obligations.”

Leibold, via a separate filing, will receive $2,500 monthly for two years following her departure from the company.

Mitchell Kime

Institution: Verve Credit Union (Oskkosh, Wis.)
New position: Chief growth officer
Coming from: KeyBank (Cleveland, Ohio)
Old position: EVP of consumer client growth

What Kime said about the new position: “I am honored and excited to announce that I have joined Verve, a Credit Union, as Chief Growth Officer based out of Chicago. Verve has an amazing and collaborative culture, which has earned it a spot on the Best Credit Unions to Work For list for six consecutive years. I am thrilled to work alongside such a talented team to drive transformative growth, elevate our brand, implement industry-leading products, and enhance the member experience. I’m inspired by our mission to create undeniable value for our members, teammates, and the communities in which we operate.”