Business Banking
Articles, webinars, podcasts, and reports about business banking services, and the strategies banks use to grow banking relationships with SMEs and business owners.
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Articles

Is AI Overtaking the Role of Bank Relationship Managers?
Here’s how AI and emerging tech are transforming banking’s most human role — the relationship manager — while keeping the personal touch that clients value most.

From Walking Wounded to Punchy Player: Inside the Turnaround at Flagstar
Selected divestitures, network cutbacks, staff reductions and more are reshaping the New York bank into a new regional player.

Major Banks Miss the Mark with Small Ecommerce Businesses
In a year when satisfaction in every other small business category rose, banks failed to move the needle among ecommerce firms.

More Community Banks Tap Treasury Management for Non-Interest Income
Getting started in treasury demands clear focus on business customers’ needs and hiring the right people — often from other banks.

CRE Outlook 2025: How a Bust Could Become a Boom
Is the tide finally turning on commercial real estate? Is the office sector doomed? What are the best opportunities in CRE for 2025? Get the answers to the most pressing CRE questions here.

How KeyBank Forges Fintech Partnerships to Streamline Business Payments
Embedded payments processes can keep banks in the game. But making it work takes collaboration and careful relationship management.
Webinars, Podcasts, Reports

How to Close the Digital Maturity Gap in Business Banking
Allison Cerra, from Alkami, and Casey Hogarth from Emerald Research Group discuss this first-of-its-kind research that illustrates unprecedented insights into how financial institutions transform their business banking capabilities for a digital future.

Crafting Unique Business Banking Experiences
Matt Wind, Popular Bank, discusses the pressure to deliver sophisticated products and seamless digital while maintaining personalized services.

Digital Dynamics: Corporate Banking 2025
Businesses are looking for support with their finances, creating a chance for agile banks to deliver holistic financial services.

Modernizing Payment Solutions for Small Businesses
Jeff Horowitz, EVP at Transcard, shares his vision for the future of global digital payments, highlighting trends like digital wallets, biometric authentication, cross-border payments, AI, and IoT.

Enhancing the Small Business Payments Experience
Small businesses have a lot of options when it comes to payments, but they don’t know which ones are best. Learn more about their needs.

How Community Banks Can Win the Business Banking Battle
Explore the importance of building strong relationships with business clients, adapting to the consumerization of commercial banking.