Platform-First Banking: Be Where Banking is Going
Your destination for insights on the new paradigm of digital banking: fully integrated platforms, consistent development philosophy, and seamless user journeys to help you win against megabanks.
Featured Articles
What 50 Community Financial Institution Leaders Actually Think About AI
One key thread: The “AI everywhere” narrative is counter-productive and can lead to institutional paralysis. How to avoid the trap.
How Small Financial Institutions Can Reset to Keep Pace with the AI Opportunity
Small banks are moving AI from pilot to production. Success demands workflow-first thinking, smart customization, and demanding vendor proof.
For Small Institutions on the AI Journey, Here’s How to Bring Your Skeptics Along
Your bank or credit union’s AI registers aren’t afraid of AI, they’re afraid of what they think AI is. Here’s the playbook you need.
AI Is Now Your Bank’s Small-Business Front Door. Here’s How to Adapt
Small businesses are using AI to manage finances outside their bank’s platforms. Community banks that don’t adapt risk losing primacy.
Four Surefire Ways to Test a Banking Vendor for Strategic Alignment
Community banks allocate just 15% of their technology budget to new initiatives. The only path forward is to untether from legacy systems.
Banks Wary of Instant Payments Should Start by Just Receiving Them
Receiving instant payments before sending them lets banks deliver immediate value to customers while gaining experience with minimal risk.
Additional Resources
Webinar: The New Opportunities in Business Banking
Grasshopper Bank's Luther Liang and Narmi Senior Advisor Norm DeLuca on courting the SMB market.
Your Digital Front Door is Broken
Explore the digital account opening strategies banking experts use to eliminate roadblocks, grow deposits, and deliver impressive digital experiences.
FedNow and the Future of Instant Payments
It’s no surprise that payments have become increasingly digital. And with digital processes come the expectation of instant gratification — and the drift of these standards into the payments realm.
Introducing Narmi One
A consolidated digital banking platform, built from a single codebase and designed to meet your community where they are, and where they’re going.
The CRM Paradigm in Banking
In an industry where previously a strong rate and handshake sufficed, now even seamless digital experiences are more table stakes for customers.