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Culture, HR & Leadership

digital_champions

Why Every Retail Financial Institution Needs a Digital Champion Now

Is anyone spearheading your organization's digital strategy? Here's what banks and credit unions should look for when creating this new role.

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facebook_at_work

Big Bank Taps ‘Facebook at Work’ to Foster Innovation

Checking Facebook at work is usually a no-no at most banks and credit unions. But 100,000 RBS employees are being told to do exactly that.

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bank_infographic

Infographic: How Bank CEOs and Boards View Strategic Challenges

Data reveals how bank CEO and their directors feel about growth, threats, branches, Millennials, tech and more.

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org_chart

Infographic: Anatomy of Bank & Credit Union Marketing Departments

Findings from a study of 250 financial institutions — their structure, titles, tenure, prior experience, staffing levels, and who's hiring.

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change

Banking Leaders Must Become Champions for Change

The unprecedented scale of change in banking demands greater internal agility and leadership — across your entire organization.

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banking_IT_executive

Banking Policies Out of Touch with Consumers

Financial institutions are riddled with tedious policies and arcane processes. Why? Because they are totally out of touch with consumers.

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innovation

Peek Inside 7 of The Banking World’s Coolest Innovation Labs

Take a tour of these digital playgrounds, idea labs and test kitchens built by banks looking to keep pace with today's digital disruptors.

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lonely_cmo

Is Your Bank’s Marketing Department Structured for the Last Century?

CMOs should have a seat at the senior management table, but to get there, they must prove their worth and reimagine marketing's role.

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customer_centric_strategy_banking

Achieving Customer Centricity: Five Tips to Help You Get It Right

Overcoming organizational challenges to find alignment when building your enterprise-wide customer centric strategy.

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marketing_integration

The ‘Big Bang’ of Bank Marketing

To prevail in the new digital battlefield, financial marketers will have to work more closely with IT than ever before.

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rewards_program

8 Tips for Banks & Credit Unions Building Employee Incentive Programs

How to develop a successful employee incentive program — one that improves productivity, increases retention and boosts your overall culture.

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bank_marketing_leadership

How to Become a More Effective Marketing Leader

The strength of your internal relationships determines the success of your marketing objectives. That's why marketers must forge alliances.

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evolve_or_die

Evolve or Die: 3 Steps Small Banks & Credit Unions Must Take Now

Community banks and credit unions must tackle big challenges or suffer the same fate as the independent corner grocery store.

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mind_of_entrepreneur

5 Tricks to Becoming a Financial Marketing Entrepreneur

Cultivating the mind of an entrepreneur will help financial marketing executives navigate the industry's massive changes with nimble aplomb.

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fight_for_survival

Incremental Change Killed Blockbuster… Are Community Banks Next?

When massive seismic shifts rocked Blockbuster and Sears, how did they respond? With incremental changes… and we know how that played out.

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quote_icon

The Toughest Challenges Financial Marketers Face in 2014

Here's what 40 bank and credit union marketing executives said was the biggest challenge they faced in 2014 — verbatim.

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leadership_chess

How Financial Marketers Can Turn Leadership Obstacles Into Opportunities

Three strategies financial marketing executives can use to flip today’s leadership challenges into competitive advantages.

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two_gears

Building The Bridge Between Bank Marketing and Sales

Strategies to improve the often tenuous marriage between financial marketers and their counterparts in sales.

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citibank_mentors

Citi Execs Get Schooled on Digital Strategies by Gen-Y Mentors

Students from the University of Miami will spend the next six months reverse-mentoring senior Citi execs on social media and digital tech.

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tamara_vrooman_ceo_vancity

Op Ed: Vancity’s CEO On Values-Based Banking

Tamara Vrooman, CEO of Canada's largest credit union, says socially conscious financial institutions outperform big banks along nearly every measure that matters.

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