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Culture & Leadership Archive

3 Reasons Employees Aren’t Fired Up About Your Brand’s Culture

Why do internal branding projects get stuck in the mud? Here's what you may be doing to derail shifts in your organization's cultural.

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Are Leaders in the Fintech World ‘Old’ or ‘Experienced’?

The age of fintech influencers is above that of employees at major tech firms. Is experience or youth more important for a digital bank?

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2017 Banking Industry Outlook

How will financial institutions respond to the fintech threat, the shift to digital channels, rising interest rates and regulatory challenges?

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Banking on the Hard Sell: How Cross-Selling Can Kill Your Culture

Here are five ways that a cross-selling obsession can suffocate morale and kill your brand.

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Two-Thirds of Bankers Are So Stressed, They May Quit Their Job

Research reveals serious consequences for stressed out banking executives facing pressure to achieve growth and hit goals.

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Using Culture + Design To Build a Disruptive Breakthrough Brand

Method, a scrappy, irreverent soap brand, offers financial marketers essential lessons in how to disrupt any stodgy, undifferentiated category — even banking.

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Moving from a Reactive to Proactive Digital Culture

Financial institutions can no longer afford to be focused on short-term quarterly results at the expense of long-term cultural change.

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5 Roles of a Successful Digital Banker

The expectations of today's digital banker are far different than the job description of yesterday's retail banker.

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Send a Tweet, Get Fired

Bank and credit union employees are getting themselves fired for boneheaded social media posts. This is a reputational risk to your brand you must mitigate.

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Why You Should Worry About The Tech Vacuum In Your Board Room

Financial institutions need to increase the level of technology expertise at the board level to respond to new digital challenges and opportunities.

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The Digital Marketing Divide: Boomers vs. Millennials

Boomers are running bank marketing departments, and that could be a big problem when it comes to digital channels. Here's why.

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Is Your Bank’s Board of Directors Prepared for the Future?

The role and composition of a financial institution's board of directors must reflect the changes sweeping across the banking industry.

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Fintech: Banking Disruptor or Distractor?

Traditional institutions must improve the customer experience and leverage new tech instead and avoid distractions from quasi "disruptors."

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Winning the Talent Wars in Banking

To win the talent wars, the banking industry needs to convince future leaders that there is a culture of innovation, the ability for development and a focus on digital transformation.

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4 Things Financial Marketers Say That Could Get Them Fired

Sometimes CMOs in the banking industry don't realize how they sound to others in the C-suite — particularly their CEO.

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Rock Then Roll: The Secrets of Culture Driven Leadership

Your financial institution's internal culture is the 'secret sauce' needed to bring out the best in everyone and build your brand.

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The Marketing Divide: How CMOs and The C-Suite Must Connect

In the financial industry, there are major disconnects between CMOs and their peers at the executive table. How does everyone get on the same page?

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Why Every Retail Financial Institution Needs a Digital Champion Now

Is anyone spearheading your organization's digital strategy? Here's what banks and credit unions should look for when creating this new role.

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Big Bank Taps ‘Facebook at Work’ to Foster Innovation

Checking Facebook at work is usually a no-no at most banks and credit unions. But 100,000 RBS employees are being told to do exactly that.

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Infographic: How Bank CEOs and Boards View Strategic Challenges

Data reveals how bank CEO and their directors feel about growth, threats, branches, Millennials, tech and more.

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