The Financial Brand

« All Reports

2021 Digital Lending Trends

What will it take to transform digital lending CX? A combination of tech including data, automation, hyper-personalization, AI and the cloud.

New technologies are advancing at a breakneck pace. With exponential advances in everything from data analytics and AI, to 5G and cloud computing, how can traditional lenders keep up?

Compounding the problem, financial institutions face mounting pressure from big techs, online challenger banks and digital lendtech competitors encroaching ever deeper into the auto, home and consumer lending marketplace. Consumers want an Amazon-style experience that most banks and credit unions struggle to deliver.

Download this executive-level study from CUNA Mutual Group examining the big trends and critical issues facing digital lenders in the year ahead.

What You’ll Learn:

  • Where banking providers are placing their biggest digital bets to win big with borrowers
  • The biggest digital lending challenges and headwinds traditional institutions must overcome
  • Trends and priorities for transforming the digital lending experience — data, automation, hyper-personalization, AI, the cloud, speed and transparency

2021 Q2 Report - CUNA Mutual (Digital Lending Trends)

Your Name*
Asset Size
 
 
 
 
 
Type of Organization*
 
 
 
 
Consent Granted*
 
This field is for validation purposes and should be left unchanged.

The Financial Brand is your premier destination for comprehensive insights in the financial services sector. With our in-depth articles, webinars, reports and research, we keep banking executives up-to-date with the latest trends, growth strategies, and technological advancements that are transforming the industry today.

© 2025 The Financial Brand. All rights reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of The Financial Brand.