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Voice AI for Banking: Scaling Your Call Center Without Scaling Headcount

Learn how to handle rising call center volumes while reducing operating costs and delivering a better experience — without compromising compliance or security.

This webinar in partnership with The Financial Brand will show you how voice AI is emerging as a practical solution that meets demand. You’ll see voice AI use cases adopted by banks and credit unions — from inbound call handling and identity authentication, to collections and after-hours support.

We’ll break down which workflows are best suited for automation, where human agents remain essential, and how teams are rolling out voice AI in a controlled, compliant way.

This webinar will teach banking executives:

  • The most common applications for voice AI in retail banking today
  • Best practices to deploy voice AI safely and what results to expect
  • Where voice AI creates the biggest impact and which workflows are delivering real ROI
  • How to integrate with existing systems to resolve calls faster

Meet the Expert:

  • Sobhan Nejad, Co-founder and COO of Bland.ai