FEATURING: Jerry Kane, author and professor at Boston College Carroll School of Management
Companies that use disruption as an opportunity for innovation emerge from it stronger, while companies that merely attempt to ‘weather the storm’ until things go back to normal miss an opportunity to thrive.
Transformation is not a project or a destination, but a continuous process of adapting to a volatile and uncertain environment. But where does a financial institution begin?
On this episode, we are joined again by Jerry Kane from Boston College. Jerry is one of the 4 authors of the upcoming book, “The Transformation Myth: Leading Your Organization through Uncertain Times”. We discuss the research and interviews done for the book, which offers a framework for understanding disruption and tools for navigating it.
See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working.
More at microsoft.com/financialservices
About the Banking Transformed Podcast
In each Banking Transformed podcast, host Jim Marous has candid conversations with the world’s foremost leaders on what it takes to transform financial institutions during an age of digital disruption. His guests discuss technology, channels, innovation, customer experience, leadership, culture and competitive forces that are changing the banking industry faster than ever before.
Named as one of the most influential people in banking, Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.
As a sought after keynote speaker, author and recognized authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.