Big Banks Are Heading South… and Loving It
Want more pie? Slice into new markets. The Southeast is especially tasty right now to brands like PNC, Fifth Third and Huntington, joining the ranks of Chase and Bank of America.
By Steve Cocheo, Senior Executive Editor at The Financial Brand
In early February, JPMorgan Chase announced plans to triple the number of branches it has in Alabama to 35 by 2030, part of the megabank’s massive multi-year expansion into new markets and in-filling of markets it already serves.
For the sake of perspective, note that number is dwarfed by the size of the branch network of the state’s largest home bank, Regions, which had 1,262 branches as of mid-June 2024. However, the plans for growing the Chase network in Alabama are significant because Chase opened its first Alabama bank just five years ago. And now, according to a statement from the bank, the trebled network would put over half of Alabama’s population within "an accessible drive time to a Chase branch."
The bank was convinced to expand in Alabama because of its "strong manufacturing economy, good small business growth, and burgeoning aerospace and technology sectors."
More significant than the booming presence of Chase, which is expanding in many markets nationwide in multiple ways, is that it has growing company in much of the Southeast. No pun intended, but right now the region is hot with bankers. They come seeking growth in loans, deposits and asset management business.
Certain parts of the Southeast have long had appeal to out-of-state institutions, notably, for example, upscale markets like West Palm Beach and other places in Florida. It’s common for New Yorkers to call the state "New York South," especially during bad winters, and institutions from cold northern cities followed their well-heeled clientele to warmer climes.
(For purposes of this article, we define the Southeast broadly, as the 11-state region that includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia. As a benchmark, note that from mid-2020 to mid-2024, all lost branches, with the top four in branch loss being Virginia, 17.5%; Georgia, 12.4%; Florida, 11.1%, and North Carolina, 10.5%.)
But today’s movement is different from the snowbird scenario. Bankers say they are not just following the money, but following growth opportunities.
For some, growth through branching continues to offer potential that can’t be realized by acquisition. (At the same time, large institutions are also closing, consolidating and otherwise "optimizing" overall networks.) For some institutions, the choice of branching is a matter of legal restrictions; for others, it’s a matter of market realities. James Rohr, former chairman of PNC, is often quoted as saying that banks are not bought, but instead sold. Observers don’t see a lot of bigger banks seeing themselves as saleable assets, but as buyers. William Demchak, present chairman and CEO, has said as much in recent months about the market, while noting that PNC wants to achieve greater scale.
"We know that when we go into an expansion market … where we have a financial center located within 15 miles of that new market, we drive 50% more in digital sales."
— Holly O’Neill, Bank of America
The behemoths of banking on this field also defy geographic description. For several years now, JPMorgan Chase has had retail branches in the 48 contiguous states. And while Bank of America’s name comes from a West Coast antecedent, that arises from its acquisition by NationsBank, which had been North Carolina National Bank. Both institutions have many branch applications at various stages in the OCC’s queue, including locations in the Southeast.
"The physical footprint will continue to be really important to us," said Holly O’Neill, president of retail banking at BofA, in discussing the bank’s branch expansion plans. "We know that when we go into an expansion market … where we have a financial center located within 15 miles of that new market, we drive 50% more in digital sales." O’Neill painted a picture of continual revision of BofA’s branch system, expanding into new markets and optimizing "in other markets where we’re heavily saturated."
"We expect we’ll open 100-ish financial centers every year," said O’Neill, speaking at the UBS Financial Services Conference in mid-February with analyst Erika Najarian. Expansion plans announced in mid-2023 included new presences in New Orleans, La., and Huntsville and Birmingham, Ala. Further plans announced in September 2024 included over 165 branches slated to be opened by the end of 2026. Recent approvals include new branches in Florida, North Carolina, South Carolina, Tennessee and Texas, as well as in Kentucky. In 2024 BofA began expanding in that state with its first two branches in Louisville, to be followed by more in that market in 2025.
The Changing Lay of the Land and the Strategy in the Southeast
Some of these players are newcomers or institutions from out of the region that are beefing up former toeholds because they like what they see and want to get their slice of the pie.
"The growth in Texas is phenomenal. If you had a choice to go there, or North Carolina or South Carolina, versus most other states, you’d choose those [three] states," said Stephen Steinour, chairman, president and CEO, at Huntington Bancshares, headquartered in Columbus, Ohio. He was speaking during the bank’s February investors day.
In September 2024, Huntington announced plans to add 55 branches in the Carolinas over five years. Initially the new branches will be established in Charlotte, Raleigh and Winston-Salem, N.C., and Charleston, Columbia, and Greenville, S.C. At present the bank is concentrating on commercial banking opportunities in Texas, rather than consumer branches. Thus far seven branch applications for the Carolinas have been approved or are in process at the Office of the Comptroller of the Currency. (The bank’s expansion plan also calls for 21 branches for Colorado and 25 for various states elsewhere.)
Huntington is projecting that bringing its entire menu of business, consumer and wealth management services to the Carolinas will increase deposits by $10 billion or more over the next decade, and raise loans by over $5 billion and assets under management by $5 billion in the same period.
There’s more activity yet.
In 2024, PNC made two announcements about branch expansion that taken together will mean more than 200 new branches within five years. The plan calls for new offices in 12 markets, all but two of them in the South. The latter markets include Austin, Dallas, Houston and San Antonio, in Texas; Atlanta in Georgia; Charlotte and Raleigh in North Carolina; and Miami, Orlando and Tampa in Florida. Activity in south Florida has been stepped up by management, as noted during the bank’s fourth quarter earnings briefing.
"We’re not going anywhere new. We’re going to places where we’re established, but in a bigger way."
— Rob Reilly, PNC
As explained during the UBS conference by Rob Reilly, EVP and CFO at PNC, the bank’s expansion is building on its acquisition of BBVA’s U.S. consumer network in a sunbelt strategic move in 2021. The deal was the bank’s largest-ever acquisition.
Reilly said the various metrics of growth have been strong enough that PNC is moving faster than originally planned. He noted that the bank’s branch expansion in all its new markets now represents about half of overall sales.
"So, we’re not going anywhere new," Reilly said. "We’re going to places where we’re established, but [we’ll go] in a bigger way." He said the locations would be "all the places you’d expect in the Southeast, and the Southwest, but particularly Miami, where we are today, because we see great opportunity there."
Read more:
- Moves By Chase and PNC Re-ignite the Branch Versus Digital Debate
- The Strategy Behind PNC’s $1-Billion Branch Build-out
- How BofA Is Driving to be ‘Local’ in More Markets
- JPMorgan Chase Defends Contrarian Branch Strategy as Deposit-Gathering Machine
Fifth Third Wants the Southeast to Become 50% of Its Network
In December 2024 Fifth Third announced its own plans to expand its branch network over the next four years by 200 locations, mostly in the Southeast.
Fifth Third said that its expansion into the region began in 2017 in response to migrations to the region that sped up during the pandemic. Beyond population growth, it also cites investments in manufacturing, including automotive and aerospace production. The expanded branch system includes both filling out its Southeastern presence as well as adding 11 new metropolitan statistical areas in the Southeast.
The new push calls for adding at least 50 branches annually through 2028. At the end of that time, the bank anticipates that its branch profile will have evolved to the point where 50% of the network is in the Midwest and the other half in the Southeast, doubling the number of states Fifth Third has branches in — a massive profile alteration.
"We generated year-over-year household growth of 2.3%, punctuated by 6% growth in the Southeast," Tim Spence, chairman, CEO and president, told analysts during the bank’s final 2024 earnings briefing.
Spence indicated that some retuning of the branch siting strategy was underway.
"In the first wave, the new branch builds were disproportionately concentrated in Nashville (Tenn.), North Carolina, and southwest Florida," he said. In the next wave additional branches in Florida’s southeast, central and northern regions will be slated for new branches. Spence also indicated that branches would be built in South Carolina and said he expected to open more branches in Atlanta — and the bank’s first branch in Birmingham, Ala. — in 2025.
Read more: Omnichannel’s Unfinished Business: Reviving the Bank Branch to Reignite Loyalty
Meeting Chase’s Immense Appetit Means More Branches
At JPMorgan Chase, expansion along multiple lines in many parts of the country continues. This includes not only plans to open 500 new branches in three years, starting last February, but also the more recent push to open Community Center branches. Chase has established five of these in the Southeast so far, including one in Georgia, one in Florida, one in Louisiana, and two in Texas. These are part of the vanguard for a network of more than 100 community and rural markets intended for areas that other institutions have been exiting.
Commenting in general on branching opportunities during the February Bank of America Securities Financial Services Conference, Jennifer Piepzak, Chase COO, noted that being number one in retail deposits nationally wasn’t the end.
"When you look at the top 125 retail deposit markets in the country," said Piepzak, "there are still many, many, many areas where we’re not one, two or three." Chase aims to change that.
In a related comment during the UBS meeting, CFO Jeremy Barnum said of the bank’s new markets that they aren’t fully seasoned.
"As you go underneath the covers, you have a lot of places where our share is much lower than our national average, where we see no reason why we can’t take share there and have that contribute to growing the overall share of the deposit franchise even more," said Barnum.
Nation’s #5 Bank Expands to Beat of a (Somewhat) Different Drummer
U.S. Bank has been coming at the its branching matter strategy in a different way. During its fourth quarter earnings briefing, Andrew Cecere, chairman and CEO, said the bank was in a "stable period right now. We’ll continue to optimize the footprint in the branch locations we have. In areas with high growth, we might have opportunities to add branches."
The bank has been trimming branches and Cecere said more trims, including consolidations, could happen. The bank has also established partnerships with State Farm and Edward D. Jones to deliver more localized consultation, rather than adding transactional branches.
During the UBS conference analyst Erika Najarian, speaking with Gunjan Kedia, president at U.S. Bank and now Cecere’s named successor as CEO, said, "there’s clearly a lot of conversation about the missing dots on the map, in the Southeast…."
"You don’t need to have a branch in place to have your brand known," Kedia answered. She pointed out that the partnerships provide physical presence without having to invest in physical, regulated bank branches. She said the partnerships "build our brand in a place that is new."
However, she suggested that some branch additions could happen.
"What we are doing with the branches is really filling out the growth geographies without our current footprint," said Kedia. Of three markets that she mentioned as important to U.S. Bank, two — Nashville and Charlotte — are in the Southeast.
At the very beginning of this year, according to OCC records, the bank received approval for a new branch in Charlotte.