« All Podcasts

Reaching Digital Maturity With Continuous Product Design

Continuous product design — along with real-time data — can be institution-changing for banks and credit unions struggling to keep up with new back-end technologies, says Quantum Metric’s founder and CEO Mario Ciabarra.

Published on August 2022 in Customer Experience

FEATURING: Mario Ciabarra, founder and CEO of Quantum Metric

Customer expectations are changing faster than ever. Unfortunately, most banks and credit unions are playing catch-up, with siloed data, back-office technology that was built decades ago, and processes that move too slow.

Continuous Product Design, supported by real-time data, can help organizations deliver digital solutions that are personalized, empathetic, and delivered with speed and scale.

My guest on the Banking Transformed podcast is Mario Ciabarra, founder and CEO of Quantum Metric. Mario discusses how banks can use data to drive digital product design and deployment that enhances customer experiences and increases engagement.

Episode Sponsor

Quantum Metric-logo

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 29 percent of the world’s internet users.

For more information visit www.quantummetric.com

The Financial Brand is your premier destination for comprehensive insights in the financial services sector. With our in-depth articles, webinars, reports and research, we keep banking executives up-to-date with the latest trends, growth strategies, and technological advancements that are transforming the industry today.

© 2025 The Financial Brand. All rights reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of The Financial Brand.