The Power of Sharing the ‘Why’ for Digital Banking Success
Cindy Blackstone of Southside Bank shares how a digital-first platform drove a superior customer experience, reduced costs, and growth in a highly competitive marketplace.
FEATURING: Cindy Blackstone, Chief Retail Officer for Southside Bank
A digital-first account opening and onboarding platform is becoming increasingly important in banking, as customers increasingly expect a seamless, digital experience when opening and managing bank accounts.
A fully integrated digital platform streamlines processes, reducing the risk of errors, improving compliance, and increasing the ability to offer personalized products and services. For customers, a digital-first approach provides convenience, speed, and the ability to open and manage accounts from anywhere, at any time.
We are very fortunate to have Cindy Blackstone, Chief Retail Officer for Southside Bank on the Banking Transformed podcast. She will discuss how a digital-first platform has resulted in a superior customer experience, reduced costs, and driven growth in a highly competitive marketplace.
Episode Sponsors
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