« All Podcasts

MindShift: Unlocking Innovation and Humanity in the Age of AI

Author Brian Solis provides us with a roadmap for corporate executives navigating the complexities of leadership and innovation in an era of unprecedented change.

Published on October 2024 in Artificial Intelligence

FEATURING: Brian Solis, Author and Head of Global Innovation at ServiceNow

In this episode of Banking Transformed, we’re joined by Brian Solis, Head of Global Innovation at ServiceNow and author of the newly released book ‘MindShift.’

We explore the critical insights from Brian’s latest work, which offers a roadmap for corporate executives navigating the complexities of leadership and innovation in an era of unprecedented change. We’ll discuss how leaders can find clarity amidst uncertainty, harness the power of AI while maintaining a human touch, and leverage customer experience as a competitive advantage.

From redefining leadership in the digital age to embracing disruption as an opportunity for growth, Brian’s ‘MindShift’ provides a fresh perspective on thriving in today’s rapidly evolving business landscape.

Prefer to read the conversation? Check out the edited Q&A here.

The Financial Brand is your premier destination for comprehensive insights in the financial services sector. With our in-depth articles, webinars, reports and research, we keep banking executives up-to-date with the latest trends, growth strategies, and technological advancements that are transforming the industry today.

© 2025 The Financial Brand. All rights reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of The Financial Brand.