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Beyond the Hype: AI Applications Transforming Banking

Explore real-world AI use cases delivering value now, examine implementation opportunities, and look ahead to what’s next, including the transformative potential of agentic AI.

Published on April 2025 in Artificial Intelligence

FEATURING: Jeromey Farmer from Avanade, and Daragh Morrissey from Microsoft

According to Avanade’s latest AI Value Report, 59% of these institutions have already embarked on AI transformation journeys, with a third claiming completion. Yet beneath this enthusiasm lies a complex reality: many banks expect quick returns while still building fundamental capabilities in data management, security, and infrastructure.

Joining me on the Banking Transformed podcast are Jeromey Farmer, Head of Data & AI for North America at Avanade, and Daragh Morrissey, Director of Artificial Intelligence for WW Financial Services at Microsoft.

Together, we’ll unpack the report’s findings, explore real-world AI use cases delivering value now, examine implementation opportunities and challenges, and look ahead to what’s next, including the transformative potential of agentic AI.

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