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Leading Through Banking’s Next Normal

Banking transformation is rarely limited by technology. More often, it breaks down when teams lose trust, momentum, or clarity during change.

Published on May 2026 in Banking Trends

In this live conversation from The Financial Brand Forum, Pinnacle Financial Partners Chief Digital and Product Solutions Officer Liz Wolverton discusses what leaders get wrong about mergers, AI adoption, and digital transformation.

We explore how to reduce uncertainty during disruption, how AI should be introduced as a teammate instead of a threat, and why urgency without empathy can derail even the best strategy.

Hosted by Jim Marous, Co-Publisher of The Financial Brand and Owner and Publisher of the Digital Banking Report.