A How-to Guide for Digital Transformation at a $25B Bank
This mid-sized bank is punching above its weight class, and innovating with digital banking technology never before seen in the banking industry. Here’s how, says the chief transportation and operations officer Laura Merling.
FEATURING: Laura Merling, Chief Transformation and Operations Officer at Arvest Bank
Financial institutions of all sizes must stay focused on providing and improving digital services or they risk getting left behind. The good news is that smaller banks are already experts at relationships and can leverage this expertise and the trust they have earned in a digital world.
The questions become where should investments be made and how can a mid-sized bank ‘punch above their weight’ competing with larger banks, fintech firms and big tech competition?
We have Laura Merling, Chief Digital Officer at Arvest Bank on the Banking Transformed podcast. Laura shares the steps that are needed for banks of all sizes to remain relevant in a digital banking ecosystem.
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