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Leveraging Data to Enhance the Customer Experience

Published on May 2024

FEATURING: Kennebec Savings Bank

On this episode of the FIsionaries podcast I am at the Alkami Co:Lab event in Grapevine Texas. I’m joined by Amy Driscoll, Digital Services Analyst at Kennebec Savings Bank. Amy provides a perspective on building a modern digital platform leveraging data and insight to enhance personalization and engagement.

Amy also shares her perspective on how AI will enhance the customer experience and provide better ways of helping customers reach their financial objectives.

Watch the Video of the Episode